Topic: Members Sales

[Barry Banana]

If anyone's qualified and can login and get tickets

post the stadium URL in here or some pics, lets see what its like

I did but didn't get pics. Its a 3D stadium plan and it looks like the only option is to click on a block and pick individual seats. Didn't see a 'pick any seat' option (but I wasn't looking for one). Does a nifty view from your seat thing too.

Even though I've bought tickets - I can still go on and try to buy more (but no one eligible). So it doesn't look like it block you from going on once you no longer qualify. Not sure if it'll just let anyone in. Is anyone who wasn't in the ballot / successful able to get on game on the tickets page?

NB - can't be arsed taking and posting screenshots. Working (ish).

[redgriffin73]

I did but didn't get pics. Its a 3D stadium plan and it looks like the only option is to click on a block and pick individual seats. Didn't see a 'pick any seat' option (but I wasn't looking for one).

How were the seats spaced out, were they all single seats or could you get 2 tigether if you're going with a child for example?

Edit: Good that it looks like they have finally got a system whereby only those who qualify can log in.

[Barry Banana]

How were the seats spaced out, were they all single seats or could you get 2 tigether if you're going with a child for example?

Edit: Good that it looks like they have finally got a system whereby only those who qualify can log in.

4 seats apart, but seats on every row. On alternate rows the way they've spaced four seats apart means there is never anyone in front of anyone else.

[JoeKopite]

This photo has been taken by a mate, the new ticket website looks decent though

[JoeKopite]

Apparently, in the new system you gotta log in to buy the ticket you are eligible for, it has changed after so many complaints

[30fiver]

Not sure if it'll just let anyone in. Is anyone who wasn't in the ballot / successful able to get on game on the tickets page?

Not sure without trying to access it through the direct URL of the match
Need someone to be kind and post it

[Shanklygates]

Apparently, in the new system you gotta log in to buy the ticket you are eligible for, it has changed after so many complaints

Can see how that would def help for home sales.  Does it mean that, say, to buy a tkt for a mate, I'd have to log in as him even though he's in my friends and family list. Just for info. They might not have sorted everything out yet. Thanks

[AnfieldIron]

I wrote this last year after my job at Thomas Cook went under, and I needed something to occupy my time while I was bored as shit. Think I even put it on here.

http://steventhompson.me/portfolio/tickets-liverpoolfc-com-improving-the-ux/

I wonder if they've actually used any of the ideas! Haha.

[Barry Banana]

Loads of tickets left still. I reckon people in the first few hundred on the waiting list might be in luck.

I suppose people might have said they’d only go if their mates also got pulled out. Or have decided against so as not to rule themselves out for ‘bigger’ games.

[JoeKopite]

Can see how that would def help for home sales.  Does it mean that, say, to buy a tkt for a mate, I'd have to log in as him even though he's in my friends and family list. Just for info. They might not have sorted everything out yet. Thanks

As far as I've been told, if you are eligible and you have some family and friends eligible, you can purchase their tickets as well as yours. If you are not eligible, you can't buy tickets for your f&f even tough they are, as long as you're using your account.
I still don't get if you can log in with the same account in multiple devices to increase your chances or it messes it up. The old system did allow you to log in with the same account, but sometimes you could have problems at the check out because of that

[RebeccaLFC]

Not sure without trying to access it through the direct URL of the match
Need someone to be kind and post it

Feel like the URL had something to do with beating the queue.... or am I overthinking because I know you know haha! 

[scouser102002]

Nothing to do with the URL

[redgriffin73]

Apparently, in the new system you gotta log in to buy the ticket you are eligible for, it has changed after so many complaints

Hopefully this is sorted out so that they can't even join the queue to get on the site during bulk sales or it would be pointless.

[30fiver]

Feel like the URL had something to do with beating the queue.... or am I overthinking because I know you know haha! 

I'll post up an explanation after Wolves game is played

[30fiver]

Plenty left for those on the waiting list... currently 268 left

[anitrella]

I'll post up an explanation after Wolves game is played

 Bated breath

[JBH14]

Anybody any ideas....

Shared season ticket but person who’s name it is in can’t go as they’re currently working overseas, how does the other person get around buying the ticket if successful in the ballot as won’t be in their name and then the ID checks at stadium? Or is it a case of tough luck until we’re allowed back properly.

[swoopy]

Anybody any ideas....

Shared season ticket but person who’s name it is in can’t go as they’re currently working overseas, how does the other person get around buying the ticket if successful in the ballot as won’t be in their name and then the ID checks at stadium? Or is it a case of tough luck until we’re allowed back properly.

Tough luck im afraid. The name on the ticket has to match the ID. Long term you'll be able to have friends and family and assign the ticket to the other person.

[TeddyTime33]

Apparently, in the new system you gotta log in to buy the ticket you are eligible for, it has changed after so many complaints

stops the random chancers putting tickets in basket then, bit of common sense finally

[stoz]

Quick techy question.

I've gone to download the ticket on to a Wallet Pass app. Its come up with a grey ticket thing which has the match/seat details on, but the bottom half is completely blank. Is this just something that will update nearer the time with a QR code?

[Barry Banana]

Quick techy question.

I've gone to download the ticket on to a Wallet Pass app. Its come up with a grey ticket thing which has the match/seat details on, but the bottom half is completely blank. Is this just something that will update nearer the time with a QR code?

It’s not a QR code - it’s a contactless entry thing. Like ApplePay. Just hold it to the reader.

[swoopy]

And make sure NFC is turned on on your phone.
If you already use Google/ApplePay then it will be

[FTH]

Anybody any ideas....

Shared season ticket but person who’s name it is in can’t go as they’re currently working overseas, how does the other person get around buying the ticket if successful in the ballot as won’t be in their name and then the ID checks at stadium? Or is it a case of tough luck until we’re allowed back properly.

They can't go currently - this is a government policy not LFCs

[Agent Bobby]

Feel like the URL had something to do with beating the queue.... or am I overthinking because I know you know haha! 

I think it has something to do with cookies.

[Welshred]

I think it has something to do with cookies.

It can't be because I had one of those Tesco own brand 5 pack of cookies each morning of the bulk sales and regularly had over an hour.

[Agent Bobby]

It can't be because I had one of those Tesco own brand 5 pack of cookies each morning of the bulk sales and regularly had over an hour.

I was just waiting for an answer like this haha

[saltysam]

I get a message saying my ticket has been saved to Google pay.When I open Google pay it's not there,or I can't find it.Anyone with any ideas,I'm crap at this technology 

[daindan]

I get a message saying my ticket has been saved to Google pay.When I open Google pay it's not there,or I can't find it.Anyone with any ideas,I'm crap at this technology 

Look under passes atm it’s displaying cards

[Claire.]

Just tried to go for a nosey on there and it's making me reset my password, but no matter what I attempt to reset it to it says it doesn't satisfy the policy - except I can see with my eyes that it does! Driving me fucking mad.

[includo]

I'll post up an explanation after Wolves game is played

have to say when I found out the trick I couldn't believe it was so simple

[30fiver]

have to say when I found out the trick I couldn't believe it was so simple

No idea who you are so might not be the same 

[includo]

No idea who you are so might not be the same 

Think the methods might be different however you’ll know the fundamentals have to be the same 

[Welshred]

Just tried to go for a nosey on there and it's making me reset my password, but no matter what I attempt to reset it to it says it doesn't satisfy the policy - except I can see with my eyes that it does! Driving me fucking mad.

I had this issue the other day too and got around with with a word-digit and special figure-word combo password

[Claire.]

I had this issue the other day too and got around with with a word-digit and special figure-word combo password

I moaned at them on twitter and they've suggested using a single question mark or full stop - which has worked, but I had to restart the process all over again.

Also the supporter number retrieval tool. In an age where you can get most of that info off twitter and facebook, very surprised to see it just print the fucking number on the screen! Didn't send any security warnings to my email.

[stoz]

Quick techy question.

I've gone to download the ticket on to a Wallet Pass app. Its come up with a grey ticket thing which has the match/seat details on, but the bottom half is completely blank. Is this just something that will update nearer the time with a QR code?

It’s not a QR code - it’s a contactless entry thing. Like ApplePay. Just hold it to the reader.

And make sure NFC is turned on on your phone.
If you already use Google/ApplePay then it will be

Thanks guys. I've managed to sort this now. Not sure what I did last night, but it didn't have the 'Hold phone near terminal' on, which it now does, so I think I had just downloaded a confirmation of it. 

There is a QR code, but only if you actually click into the 'show code' bit.

[upthereds95]

The tickets for wolves have dropped to 1-250 on the waiting list, if not everyone who qualifies logs in to buy one will the club start contacing the next people on the waiting list or will this be the final sale?

[FTH]

The tickets for wolves have dropped to 1-250 on the waiting list, if not everyone who qualifies logs in to buy one will the club start contacing the next people on the waiting list or will this be the final sale?

As they aren't posting tickets, they could technically sell upto saturday with no issues. I would imagine they do another sale tomorrow if so

[upthereds95]

As they aren't posting tickets, they could technically sell upto saturday with no issues. I would imagine they do another sale tomorrow if so

Nice one got my fingers crossed then because i just missed out on todays sale

[30fiver]

Nice one got my fingers crossed then because i just missed out on todays sale

Sale is until 3pm, and there's still 182 seats left at 2pm you might get one there then

[upthereds95]

Sale is until 3pm, and there's still 182 seats left at 2pm you might get one there then

Nice hopefully it will drop for me then just want to get back in the ground asap me not bothered if i cant enter the ballots for the next few games