Author Topic: FAN UPDATE - Ticketing changes to reduce touting - discussion and ideas  (Read 223874 times)

Offline AnfieldIron

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #720 on: October 9, 2019, 06:09:14 pm »
So who's doing anything about this?


Offline davidsteventon

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #721 on: October 9, 2019, 06:10:56 pm »
Carry on as usual but get the memberships verified in the names they are in

On 1 card with credits though.
How would that work?

Offline Momos_righteye

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #722 on: October 9, 2019, 06:13:44 pm »
My initial reaction was please no fans /owner battles when we're on such a great league campaign but on the face of it most people will be ok.

My only concern is how the family and friends sharing aspect will be facilitated. That needs clarifying asap.

Think this is a bit of a concern. I'm happy enough with it provided we have an opportunity to pass the card on to friends or family but the fact that it could cause a rupture amongst our support feels ill-timed. Should've happened in the summer to allowed time for it to be bedded in properly.

Offline Paullfc95

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #723 on: October 9, 2019, 06:14:15 pm »
Will this eventually lead to the person who goes the match getting the actual credit? For domestic and European?

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #724 on: October 9, 2019, 06:16:47 pm »
Ultimately, if you don't go you won't get the credit - end of.
Bit harsh if your stuck on the motorway in your way to the game though

Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #725 on: October 9, 2019, 06:17:20 pm »
Will this eventually lead to the person who goes the match getting the actual credit? For domestic and European?

Yes.
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Offline RSoares21

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #726 on: October 9, 2019, 06:18:06 pm »
So who's doing anything about this?



That's actually hilarious. The cheapest he's seen is £400 for one ticket  :lmao I swear, if the club just dedicated to get a few people to join these groups undercover and buy the tickets off these lads they would catch a few touts. There is one called Adam Boyd and he's always advertising more than 1 for each game and he generally gets trusted feedback from tourists saying he was genuine. So just buy a ticket off him, meet him on day of game and there you go.
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Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #727 on: October 9, 2019, 06:18:30 pm »
Bit harsh if your stuck on the motorway in your way to the game though

I suspect there will be limited discretion from what I have heard.
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Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #728 on: October 9, 2019, 06:19:10 pm »
That's actually hilarious. The cheapest he's seen is £400 for one ticket  :lmao I swear, if the club just dedicated to get a few people to join these groups undercover and buy the tickets off these lads they would catch a few touts. There is one called Adam Boyd and he's always advertising more than 1 for each game and he generally gets trusted feedback from tourists saying he was genuine. So just buy a ticket off him, meet him on day of game and there you go.

I'm saying that is more likely to be blag than real.
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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #729 on: October 9, 2019, 06:22:45 pm »
I suspect there will be limited discretion from what I have heard.
To be fair that's all you can expect and would also prevent the issue arising in the long term.

Offline daindan

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #730 on: October 9, 2019, 06:22:52 pm »
What happens for hospo season tickets. My tickets are my name and myname1.  What happens to people such as the premier league that have 6 seats behind me,  will we all have to transfer each ticket to different names? What about businesses etc that have hospo in business name and normal season tickets in normal names. Also what about players boxes, do you really think mane etc will have to have each seat in his box in a different name?

Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #731 on: October 9, 2019, 06:24:35 pm »
What happens for hospo season tickets. My tickets are my name and myname1.  What happens to people such as the premier league that have 6 seats behind me,  will we all have to transfer each ticket to different names? What about businesses etc that have hospo in business name and normal season tickets in normal names. Also what about players boxes, do you really think mane etc will have to have each seat in his box in a different name?

The Club have said it will apply to everyone.

There are near future technological solutions that can solve challenges like late changes etc.
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Offline Hightown Phil

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #732 on: October 9, 2019, 06:27:31 pm »
What happens for hospo season tickets. My tickets are my name and myname1.  What happens to people such as the premier league that have 6 seats behind me,  will we all have to transfer each ticket to different names? What about businesses etc that have hospo in business name and normal season tickets in normal names. Also what about players boxes, do you really think mane etc will have to have each seat in his box in a different name?

Isn't this already different? You can put a hospitality ticket in any name can't you?

Offline RainbowFlick

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #733 on: October 9, 2019, 06:28:40 pm »
Graham, nice to have some insider knowledge. :)

Anything you can share re. away games / euro aways?

More curious than anything. Pretty much everyone I know under 30 seems to go to league aways using other peoples' cards.
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Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #734 on: October 9, 2019, 06:29:41 pm »
Graham, nice to have some insider knowledge. :)

Anything you can share re. away games / euro aways?

The Club will get to these areas in due course.

The attender will get the credit, the non attender will lose the credit.
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Offline scouser102002

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #735 on: October 9, 2019, 06:34:45 pm »
The Club will get to these areas in due course.

The attender will get the credit, the non attender will lose the credit.

Amazing if this comes to fruition.

Although how will that actually work if the attender is not the person who had the required credits, meaning he will get a credit for a game he wasn't entitled to go to in the first place as he didn't meet the criteria.

the closed shop will still be there, it will just be different people.

Offline daindan

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #736 on: October 9, 2019, 06:37:01 pm »
The Club have said it will apply to everyone.

There are near future technological solutions that can solve challenges like late changes etc.
I understand that but the club sell hospo with the benefit of a Stanley park car park space for every 2 seats held in one name, what happens to that if you change the name on one

Offline nickyd186

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #737 on: October 9, 2019, 06:37:50 pm »
Am i missing something here, but from what I've read on here and also the questions and answer page on the offical site. There's still no way the club will know if you pass on your card to someone else for a game or number of games
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Offline daindan

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #738 on: October 9, 2019, 06:38:13 pm »
Isn't this already different? You can put a hospitality ticket in any name can't you?

Yes you can that bit is fine, the bit about more than 1 ticket in same name is confusing, especially if they have sold parking on this basis

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #739 on: October 9, 2019, 06:41:03 pm »
The Club will get to these areas in due course.

The attender will get the credit, the non attender will lose the credit.
Would have thought these areas would have been the easiest areas to do first , and also test the process with the lower numbers involved.

Offline Hij

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #740 on: October 9, 2019, 06:42:23 pm »
Seems totally fair what Graham has managed to pass on. Ultimately the nearer we can get to a system that rewards those who actually attend the games the better.
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Offline G a r y

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #741 on: October 9, 2019, 06:43:15 pm »
Graham, pretty much everyone I know has a season ticket in someone else's name. Are the club really going to allow name changes?

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Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #742 on: October 9, 2019, 06:44:36 pm »
Would have thought these areas would have been the easiest areas to do first , and also test the process with the lower numbers involved.

Quite rightly the politics of the aways needs more thought.

Without derailing this from Fan Update if you've gone to 19 aways for ten years and then miss a game or two so you drop to 18 or 17 and miss out that doesn't sound fair. This all needs looking at.
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Offline Hij

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #743 on: October 9, 2019, 06:45:00 pm »
Amazing if this comes to fruition.

Although how will that actually work if the attender is not the person who had the required credits, meaning he will get a credit for a game he wasn't entitled to go to in the first place as he didn't meet the criteria.

the closed shop will still be there, it will just be different people.

Yeah this is true. We've always had a group of 8/10 in Europe but a mate of ours never really got a membership so didn't get on when we were in the Europa but has attended 90% of them because we always give any ticket to him when someone can't go. At least he would be rewarded for his attendance now rather than no opportunity to get in. The fact is a lot of people already attend all sorts of games, the problem is they don't get any credit for going. I can't imagine many that don't already do all the games they qualify for are gonna start suddenly going to them all - although some might but if it's already difficult financially/work wise to do 'x' amount of games, that'll remain the same. Just those who go to the ones they don't manage will be rightfully rewarded with the credit.
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Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #744 on: October 9, 2019, 06:46:20 pm »
I understand that but the club sell hospo with the benefit of a Stanley park car park space for every 2 seats held in one name, what happens to that if you change the name on one

I'm sure Stanley Park parking in those circumstances can be sorted - the ticket 'owner' can nominate either themselves or the changed person to use the space.
Nice problem to have.
« Last Edit: October 9, 2019, 06:49:37 pm by Graham Smith »
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Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #745 on: October 9, 2019, 06:47:46 pm »
Graham, pretty much everyone I know has a season ticket in someone else's name. Are the club really going to allow name changes?

Asking for a friend

They're not just going to allow it, they are insisting upon it.

The current named person will have to agree to the user to take it. If there is a dispute it will stay with named person.

But after the Fan Update that will be the end of passing tickets on in families. If you die it goes back to the Club.
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Offline Jonny_H

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #746 on: October 9, 2019, 06:51:08 pm »
They're not just going to allow it, they are insisting upon it.

The current named person will have to agree to the user to take it. If there is a dispute it will stay with named person.

But after the Fan Update that will be the end of passing tickets on in families. If you die it goes back to the Club.
Graham will the exact same opportunity and process be in place for members in the same position? It’s seems from the FAQ it will and seems it needs to be done before the ID verification?


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Offline G a r y

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #747 on: October 9, 2019, 06:51:12 pm »
Thanks mate, what about those who are not 'with us' anymore?

I know a few dead people who have been going the match for years

Offline scouser102002

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #748 on: October 9, 2019, 06:52:04 pm »
They're not just going to allow it, they are insisting upon it.

The current named person will have to agree to the user to take it. If there is a dispute it will stay with named person.

But after the Fan Update that will be the end of passing tickets on in families. If you die it goes back to the Club.

Fantastic, and more than fair. Fairer than I'd be if I was in charge of it anyway

Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #749 on: October 9, 2019, 06:54:19 pm »
Graham will the exact same opportunity and process be in place for members in the same position? It’s seems from the FAQ it will and seems it needs to be done before the ID verification?


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For members you have to prove your identity and have only one membership in your name.

STs are different as they have previously allowed STHs to have more than one ticket in your name - they have never allowed multiple memberships for one person.
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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #750 on: October 9, 2019, 06:55:30 pm »
Thanks mate, what about those who are not 'with us' anymore?

I know a few dead people who have been going the match for years

The person using the ticket will have to show they have been using it - purchase card evidence etc - they will in all likelihood get the ticket into their name.
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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #751 on: October 9, 2019, 06:56:25 pm »
Quite rightly the politics of the aways needs more thought.

Without derailing this from Fan Update if you've gone to 19 aways for ten years and then miss a game or two so you drop to 18 or 17 and miss out that doesn't sound fair. This all needs looking at.
Totally agree.
Similar principal could be applied to members with full cup history also. I'm sure some more detailed info around this will be released when the club have it.

Thanks for sharing what you know

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #752 on: October 9, 2019, 07:00:03 pm »
For members you have to prove your identity and have only one membership in your name.

STs are different as they have previously allowed STHs to have more than one ticket in your name - they have never allowed multiple memberships for one person.
Was thinking more for people using a membership not in their name, rather then there being multiple memberships in one name. For example I use my uncles season ticket and have down for a few years now. My dad has been using my membership card since then which is on full credits. My uncle would be happy for season ticket to be put in my name but would ideally also want my membership to move to my dad with the credits which are effectively his anyway. So wondering if this is going to be possible as part of all of this.


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Offline upthereds95

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #753 on: October 9, 2019, 07:00:09 pm »
I share me season ticket with me arl fella but eventually when he stops going i will go all the games so what shall i do? Change the season ticket name from his to mine, if i do that does that mean he cant share it with me anymore? I have a member card that i used to use which my mate uses now for the cup games do i need to change that from my name to my mates, hes been using it and paying for all the games on his own credit card for years so surely they cant take it off him?

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #754 on: October 9, 2019, 07:01:03 pm »
Totally agree.
Similar principal could be applied to members with full cup history also. I'm sure some more detailed info around this will be released when the club have it.

Thanks for sharing what you know

Yeah if you're gonna go back seasons then it has to be applied to all, not just aways.
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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #755 on: October 9, 2019, 07:02:16 pm »
Quite rightly the politics of the aways needs more thought.

Without derailing this from Fan Update if you've gone to 19 aways for ten years and then miss a game or two so you drop to 18 or 17 and miss out that doesn't sound fair. This all needs looking at.

Seems counter intuitive. What happens to the person who goes to the 1 or 2? If it's based on attendance, then it should be based on attendance.
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Offline Graham Smith

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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #756 on: October 9, 2019, 07:03:09 pm »
Was thinking more for people using a membership not in their name, rather then there being multiple memberships in one name. For example I use my uncles season ticket and have down for a few years now. My dad has been using my membership card since then which is on full credits. My uncle would be happy for season ticket to be put in my name but would ideally also want my membership to move to my dad with the credits which are effectively his anyway. So wondering if this is going to be possible as part of all of this.


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You won't be able to achieve any of this without the STHs agreement. If he wants to keep the ST he will have to use it the majority of the time going forward - he can't just 'control' it.

You sound like you have a 'three into two' not going.
« Last Edit: October 9, 2019, 07:07:49 pm by Graham Smith »
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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #757 on: October 9, 2019, 07:05:35 pm »
You won't be able to achieve any of this without the STHs agreement. If he ate to keep the ST he will have to use it the majority of the time going forward - he can't just 'control' it.

You sound like you have a 'three into two' not going.

Seems like he'd be alright as his uncle doesn't mind him taking the season ticket and he would update his members card to his Dad? Is that correct? Just that would then be final presumably as you wouldn't be able to transfer the card again in future right?
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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #758 on: October 9, 2019, 07:07:10 pm »
I share me season ticket with me arl fella but eventually when he stops going i will go all the games so what shall i do? Change the season ticket name from his to mine, if i do that does that mean he cant share it with me anymore? I have a member card that i used to use which my mate uses now for the cup games do i need to change that from my name to my mates, hes been using it and paying for all the games on his own credit card for years so surely they cant take it off him?

Put the ST in your name and you can still share as long as you end up as the main user each season I suspect (friends and family stuff not devised yet)

On membership you will be able to transfer it to your mate but he'll have to prove he has been using it/paying etc. With you giving your consent this will be easy.

The Club are more interested in getting it into one correct name than catching people out.
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Re: Ticketing changes to reduce touting - discussion and ideas
« Reply #759 on: October 9, 2019, 07:08:33 pm »
Seems like he'd be alright as his uncle doesn't mind him taking the season ticket and he would update his members card to his Dad? Is that correct? Just that would then be final presumably as you wouldn't be able to transfer the card again in future right?

Ultimately I think they will expect the STH to go to the majority of the games.
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