well my uncle called up the TO because we had heard nothing having bought them on wednesday to be told the 1600 aren't going to be replaced, nor is the money. perhaps something has been lost in the text messages, but they weren't stolen from us, they were never in our possession. the official website guaranteed our ST's a ticket, and i haven't heard of anyone else having the problem. whats been everyone elses experience. one things for sure that c*nt who done the van in could have just cost me a cup final, despite having the loyalty! don't know what we should do. it sounds to me like the woman who answered was a bitch. fuck knows what we are going to do