Meeting last night re Fan Update (members):
- 53% done so far (c.2400 people)
- Club reaching out to those who failed, those who haven’t done will be approached via outbound call push starting next week to see if any issues etc
- 160 odd failures thus far (gone through 6 times, completely failed and club reached out/in process of reset)
- Question raised on anyone with no photo ID, Club not seen anything fed back like that yet.
- 47% remaining is belief where there may be issue cases
They look like they want to start ST Update pre-Christmas.
Saying still committed to trying to get tickets into the right users names - allow use by others (Friends and Family) but the details are not yet clear how. Still saying no 'enforcement' of use such as spot checks or other ID.
I suggested they complete some standard templates that people could use for the most mainstream of changes - so "Mate gave it to me ten years ago, I use it now' scenario - 'Dead relative I use it now' scenario - 'I bought three in my name in 1985 and want to transfer them to my lads who have used them with me since' scenario - you get the drift..