Topic: Brighton away in the FA Cup selling details

[didopich]

I mean can it get any worse!?? You plan you day around it and  wait for hours on a queue for the privilege to be banned for daring to refresh and buy a ticket. Liverpool Football Club

[ScuzzyP]

So they are blocked accounts for pressing refresh on hall map?

Initially some are soft blocked (cookies) others are IP blocked.

Some can refresh for 5/10 minutes others once or twice……

……..it’s a complete mess!

[stoz]

Just been to collect tickets, and the windows now open from 8.15am. That might help some people to collect on their way to work.

[Bapsandwaps]

Initially some are soft blocked (cookies) others are IP blocked.

Some can refresh for 5/10 minutes others once or twice……

……..it’s a complete mess!

It is a mess. The refreshing is one thing, the reports of people going through the queue and then being blocked just for entering the hallmap after queuing are worrying. That to me suggests they have no control over what ever they have attempted to implement (seatgeek, the club, whoever?).

[30fiver]

Tickets just arrived this morning from Mondays sale

[Danny Boys Dad]

Just been to collect tickets, and the windows now open from 8.15am. That might help some people to collect on their way to work.

Cheers, still not got mine yet.

Do you know if the TO is open until 4pm or is it 3:45pm?

Just found it on the website - 4pm

https://faq.liverpoolfc.com/portal/en/kb/articles/contact-us-supporter-services

[Thepooloflife]

It is a mess. The refreshing is one thing, the reports of people going through the queue and then being blocked just for entering the hallmap after queuing are worrying. That to me suggests they have no control over what ever they have attempted to implement (seatgeek, the club, whoever?).

I bought in the first sale, so didn't experience what many on here have, which is a disgrace really - but, it needs reporting to the supporter liaison committee and the person delegated to speak to the club on these matters......otherwise the next sale is gonna be bedlam ! How is it so difficult to buy tickets on our website ?! 

[walterwhite]

I bought in the first sale, so didn't experience what many on here have, which is a disgrace really - but, it needs reporting to the supporter liaison committee and the person delegated to speak to the club on these matters......otherwise the next sale is gonna be bedlam ! How is it so difficult to buy tickets on our website ?! 

Moving too quickly around the site can cause you to get banned, imagine a bulk sale trying to pick up all your tickets then your banned

[ABJ]

Last 2 lots just arrived from the 2nd sale, posted yesterday.

[ooter1]

Just got an email to say my tickets have been held for collection at the away stadium and that I will be contacted in due course with the collection point details. 

My tickets must be collected with photo ID fail to do so, will result on the tickets not being given.

Has anyone else got that email?

[DOG-LFC8]

Just got an email to say my tickets have been held for collection at the away stadium and that I will be contacted in due course with the collection point details. 

My tickets must be collected with photo ID fail to do so, will result on the tickets not being given.

Has anyone else got that email?

I got that mail and a couple of others I know got it also. All 3 of us in Ireland. Are you in Ireland also?

[SDFKOP]

Tickets just arrived this morning from Mondays sale

Ours too👍

[ooter1]

I got that mail and a couple of others I know got it also. All 3 of us in Ireland. Are you in Ireland also?

yes, i'm not going the game, was hoping to pass the tickets on. this is a ballache i don't need.

[Sat on the bar]

yes, i'm not going the game, was hoping to pass the tickets on. this is a ballache i don't need.

That's the whole piont of it tho. If your not going, should you really be getting the credit!

[stoz]

yes, i'm not going the game, was hoping to pass the tickets on. this is a ballache i don't need.

I found this to my cost recently. They won't do dupes/pickups for anyone else other than the lead booker. You'll have to bear this in mind going forward. 

[30fiver]

Just got an email to say my tickets have been held for collection at the away stadium and that I will be contacted in due course with the collection point details. 

My tickets must be collected with photo ID fail to do so, will result on the tickets not being given.

Has anyone else got that email?

Will be because of the international mail problems with Royal Mail and the short turn around on posting

[LFC_R_BOSS]

That's the whole piont of it tho. If your not going, should you really be getting the credit!

Answer - NO . But the way the tickets have gone with credits etc it’s no wonder credit hunting / protecting goes on . Closed shops shouldn’t exist and if you do miss certain games it shouldn’t see you drop off the ladder for 10 years . Another ticket shambles

[deanloco9]

yes, i'm not going the game, was hoping to pass the tickets on. this is a ballache i don't need.

What on earth 

[ewok-red-97]

Ours arrived from the second sale yesterday.

[andy07]

Hope we don’t end up several hundred under capacity because of credit hunting with fans who want to attend unable to get a ticket.

Why they can’t do NFC for our fans is beyond me. At least tickets could be forwarded under the same rules that apply for home games.

[monkeyharris]

My ticket arrived today from sale 2 but with a break in tradition and a funky brown envelope instead of the usual one.. Still got someone to sellotape the address label to the inside of the envelope window so all is good in the mysterious world of our ticket office

[redgriffin73]

My ticket arrived today from sale 2 but with a break in tradition and a funky brown envelope instead of the usual one.. Still got someone to sellotape the address label to the inside of the envelope window so all is good in the mysterious world of our ticket office

Haha same, it came the other day and I didn't expect it to be from the club, looked more like a bill!

[RedPat]

Any Irish fans had an update where to collect tickets on Sunday yet ?

[Barry Banana]

Any Irish fans had an update where to collect tickets on Sunday yet ?

Not Irish but some of ours didn’t turn up so live chatted before to arrange dupes and they said they’re still waiting to hear from Brighton on collection point/details. Dupes arranged but need to wait for an email with collection details once they know. So Irish fans probably in the same boat.

[ooter1]

Collection point:

Window 10 of the ticket office on the north side of the stadium, next to the club shop to collect the tickets. The window will be open from 11am. You must have photo ID upon collection.

[ABJ]

My ticket arrived today from sale 2 but with a break in tradition and a funky brown envelope instead of the usual one.. Still got someone to sellotape the address label to the inside of the envelope window so all is good in the mysterious world of our ticket office

Same as my lot from the 2nd sale as well. Clearly they forgot so send someone out to Rymans to stock up on white window envelopes 

[Barry Banana]

Collection point:

Window 10 of the ticket office on the north side of the stadium, next to the club shop to collect the tickets. The window will be open from 11am. You must have photo ID upon collection.

When were you notified? No email yet and expect they’ve long packed up for the weekend.

[RedPat]

Not Irish but some of ours didn’t turn up so live chatted before to arrange dupes and they said they’re still waiting to hear from Brighton on collection point/details. Dupes arranged but need to wait for an email with collection details once they know. So Irish fans probably in the same boat.

I got the email now

[gav91v]

When were you notified? No email yet and expect they’ve long packed up for the weekend.

Likewise no email after being on live chat to arrange duplicates

[RedPat]

Likewise no email after being on live chat to arrange duplicates
[/quoteMaybe it’s because the Irish tickets I presume it’s all non Uk are not dupes I’m sure the dupes will be at the same pick  up point.

[AnthonyStabile]

Any tips on best places to park would be appreciated?

Is it best to park & ride or park at a station and get train in?

[gav91v]

Duplicates are NFC rather than paper tickets

[Barry Banana]

Duplicates are NFC rather than paper tickets

Just been notified of the same; shortly after my mate told me the tickets, bought through my account, had been delivered to his (one of the tickets was his). They’ll be cancelled now and downloading a one off NFC no chore. At least we have the tickets for the free train travel.

[mainone]

looked some empty seats at the front??

[anfieldash]

looked some empty seats at the front??

Loads of empty seats around us. Some could be lads moving to the middle but certainly loads swerved it, despite Brighton putting up posters thanking us for the 542 mile trip to the Amex!

[ABJ]

Loads of empty seats around us. Some could be lads moving to the middle but certainly loads swerved it, despite Brighton putting up posters thanking us for the 542 mile trip to the Amex!

Not near us, was loads in the middle blocks, so much so they were checking tickets getting back into S1E after half time.

[kratos]

https://www.bbc.co.uk/sport/articles/cqe8r0prnjzo

Brighton thwart ticket scam for this game? Was anyone aware of this news?