Hope they are working there way through them and they will all be logged and sorted ASAP as i need to book flights and accommodation
Know what you mean. For Lille away i went ahead and bought Eurostar return tickets from St Pancras, to get them as cheap as possible, then Royal Mail failed to get my app and Unirea proof of travel to the Ticket office in time, so i didn't get a ticket. So that was money down the drain.
This time around, not many flights out to Portugal, so prices seem very high, plus Easter holidays on top and you have to wait to get the call to know whether to book flights and accommodation.
I took the gamble again and bought my flights in advance.
If you don't get a ticket, and your app is logged id be surprised.