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Virgin Media

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Graeme:
They’re just a shambles aren’t they.

Back in my day working there before they outsourced everything there was a dedicated customer liaison team that sorted all this stuff out quickly, nowadays they just don’t give one.

I’ve just been through the retentions process myself and ended with…

Full TV package on 2 x Virgin 360 boxes
Sky Sports
Sky Movies with UHD
BT Sport
250Gb o2 SIM (Upgraded to Unlimited via Volt)
M600 Broadband (Had hoped they’d upgrade to Gig1 but maybe not?)
Talk More Anytime

Paying £85 for the above.

ToneLa:
I have left them but kept internet, they threw nothing at me to stay on TV

Pretty inept. I probably wouldn't have but maaaaybe.

filopastry:

--- Quote from: Graeme on May  1, 2022, 11:23:49 am ---They’re just a shambles aren’t they.

Back in my day working there before they outsourced everything there was a dedicated customer liaison team that sorted all this stuff out quickly, nowadays they just don’t give one.

I’ve just been through the retentions process myself and ended with…

Full TV package on 2 x Virgin 360 boxes
Sky Sports
Sky Movies with UHD
BT Sport
250Gb o2 SIM (Upgraded to Unlimited via Volt)
M600 Broadband (Had hoped they’d upgrade to Gig1 but maybe not?)
Talk More Anytime

Paying £85 for the above.


--- End quote ---

Nice deal!

I actually managed to speak to someone today who was both competent and helpful, so hopefully should be on 1 gig by Wednesday at the old price.

Contract only has 3 months to run now though, so will have to go through the cancellation and haggling dance again in 2 months!

WanderingRed:
Been quoted by Virgin

1GB Fibre
BT Sport HD
Sky Sports HD
Sky Cinema HD
Netflix
Multiroom
Landline inc Anytime Calls
Unlimited Data SIM

£85 per month

ToneLa:
Was paying slightly less for far less when I left em (except for the net)

Throwing in the Sport Channels might have kept me.. Maybe

Yeah seems a good deal to me. If its cable Internet, mine is so reliable I work remotely on it

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