Topic: Sky+ HD / Sky Q Thread

[Claire.]

As in connect the cable from the sky box to one of those plugs with a cable port and wifi booster?

Yeah, I’ve got it in Ethernet not wifi cos the sky box mesh was causing problems.

[Graeme]

Sky Q for a new customer is not cheap at the minute is it?

I'm paying £79 to Virgin for 'Ultimate Oomph' bundle at the moment which is full TV on 2 boxes, All sports, movies, BT Sport etc, 600Mb Broadband and an unlimited data SIM. Equivalent package on the Sky website is coming out at £141 a month and that's without the mobile.

[The G in Gerrard]

Sky Q for a new customer is not cheap at the minute is it?

I'm paying £79 to Virgin for 'Ultimate Oomph' bundle at the moment which is full TV on 2 boxes, All sports, movies, BT Sport etc, 600Mb Broadband and an unlimited data SIM. Equivalent package on the Sky website is coming out at £141 a month and that's without the mobile.

Nope it's shocking even for an existing customer.

[Crosby Nick]

Really? How much do you pay?

I need to sort out a cheaper deal for my current set up but at the same time want to get a new box as we’ve had the same one for 6+ years and it’s old and knackered. Can you just do that or will they just push you to Sky Q?

Doesn’t help everyone telling us how little they pay in comparison but some of them don’t have Sports and obviously that’s not an option for us.

[filopastry]

I found it impossible to get decent pricing out of Sky without actually asking to leave and even then it was a while into that the notice period before I got a decent offer, even then its not going to beat the price Graeme is getting on Virgin. The days of getting a decent offer with just a threat of leaving seem to be well behind us (and the same applies to Virgin for my broadband as well)

Still staying with Sky though as the price isn't completely insane after a lot of haggling, I like the Sky Q box and the less I have to deal with Virgin customer service the better, just dealing with them for broadband is frustrating enough if there is ever an issue with it.

[Graeme]

Unfortunately I’m not a Sky TV customer so the threat of leaving has no weight lol.

BT have got a decent offer on their 900Mb FTTP currently for about £30 a month so if I can get a decent offer from Sky I’ll happily jump ship.

[filopastry]

Unfortunately I’m not a Sky TV customer so the threat of leaving has no weight lol.

BT have got a decent offer on their 900Mb FTTP currently for about £30 a month so if I can get a decent offer from Sky I’ll happily jump ship.

Always annoying for me that Virgin are the only FTTP provider where I live and the FTTC speeds are pretty dismal so I don't have much choice but to stay with Virgin for broadband anyway

[The G in Gerrard]

Really? How much do you pay?

Currently pay £130 a month for broadband, internet, Sky Q, movies, sports, HD etc. Not multi room.

Needs to be renewed in February so definitely looking for something better price wise.

[Crosby Nick]

Currently pay £130 a month for broadband, internet, Sky Q, movies, sports, HD etc. Not multi room.

Needs to be renewed in February so definitely looking for something better price wise.

Crikey. And probably not that much less for no Movies I’d imagine.

[filopastry]

Currently pay £130 a month for broadband, internet, Sky Q, movies, sports, HD etc. Not multi room.

Needs to be renewed in February so definitely looking for something better price wise.

You can definitely do better than that if you cancel and renegotiate with them.

I don't have the broadband add on but have Sky Q plus movies, sports (excl BT), HD, UHD, multi room and Netflix for about £50 a month.

[gazzam1963]

£58 for me for sky q multi room and everything except bt sports , BB with virgin £30

[killer-heels]

I pay £51 for Sky Q for entertainment (and in HD and ultra hd), sports, movies. Broadband is with BT and that includes BT sports is £62 a month, which is £113 a month total. That broadband and BT sport package is £15 a month too high and i am still baffled how i ended up with that contract because i renewed not very long ago.

The best i can get it to is between £95-£98. Ill never be able to leave Sky though because of the things i have recorded even though i lost them all this summer (sorry still a sore point).

[MindGuerrillas]

I'm paying £79 to Virgin for 'Ultimate Oomph' bundle at the moment which is full TV on 2 boxes, All sports, movies, BT Sport etc, 600Mb Broadband and an unlimited data SIM. Equivalent package on the Sky website is coming out at £141 a month and that's without the mobile.

How did you get them to agree to that price for that package?

I'm on exactly the same package and currently pay £99. My deal is expiring in February, after that it's going up to £140 

BT have got a decent offer on their 900Mb FTTP currently for about £30 a month

Where have you seen this deal? I'm getting quoted £55 for their 900mb Full Fibre package?

[The G in Gerrard]

Crikey. And probably not that much less for no Movies I’d imagine.

Nope it wouldn't be significant price difference iirc.

You can definitely do better than that if you cancel and renegotiate with them.

I don't have the broadband add on but have Sky Q plus movies, sports (excl BT), HD, UHD, multi room and Netflix for about £50 a month.

Will have to consider leaving them if they try to increase the cost of this current package. It's not worth it.

[filopastry]

Nope it wouldn't be significant price difference iirc.
Will have to consider leaving them if they try to increase the cost of this current package. It's not worth it.

When your contract is up I would just given them your 1 month's notice due to cost, and see what they offer during the one month notice period, they should offer something, the offers often get better the longer you wait during that month.

If you don't really want to leave, you can reverse your decision at any stage during the notice period. 

[killer-heels]

Nope it wouldn't be significant price difference iirc.
Will have to consider leaving them if they try to increase the cost of this current package. It's not worth it.

You will definitely get offered less. Minus the broadband I get all that for £51 and think filo said above he gets that and Netflix for £50. You should be able to get all that you have (inc bb) for under £100 a month as I can definitely get all that and BT sports for £98 a month quite easily.

[west_london_red]

Nope it wouldn't be significant price difference iirc.
Will have to consider leaving them if they try to increase the cost of this current package. It's not worth it.

Take a look at what your package costs as a new customer (it should be much less then £130) first and tell them as a loyal customer your not expecting to pay more then a new customer. That what I did and my bill went down from £72 to £53 when the same set up for a new customer costs £55. They will try and fob you off with a paltry reduction at first but just hold firm that you are a loyal customer and your cancelling otherwise, then once you get to the cancellation team they can give you a proper reduction.

[The G in Gerrard]

Cheers all. Yeah deffo going to go down the cancellation route and see what happens in few weeks.

For BT Sport, Sports, Movies and everything (a landline which I don't use) they are mad if they think I'm going to pay more or even the same.

Throw in Apple TV which is a further cost then you have to wonder what they are smoking.

[Graeme]

How did you get them to agree to that price for that package?

I'm on exactly the same package and currently pay £99. My deal is expiring in February, after that it's going up to £140 

We moved into a new build house last year which was pre-wired for Virgin, so they needed to get customers on board to recover the cost of pre-wiring the entire estate so there were some deals available that aren't available generally. We even got £200 bill credit which covered the first 3 months off.

Where have you seen this deal? I'm getting quoted £55 for their 900mb Full Fibre package?

It said £32.49 yesterday with nothing else mentioned, but today it shows that price for the first 3 months only then £54.99 so I think they'd forgotten to but the first 3 months banner up. Shame I didn't sign up yesterday when I saw it as I'd have been able to hold them to it.

[Nobby Reserve]

I'm renegotiating with Sky for broadband & TV. As with the last couple of renewals, they want to move me to Sky Q and sweeten the deal further to do so. I've no problem with moving to Q and would prefer to - but I've two boxes with hours and hours of stuff recorded, including stuff I wouldn't be able to find on catch-up (like some of the programmes when we won the PL)

My question is - if I move to SkyQ, is there any way (assuming I keep hold of the actual boxes) I could, at some time, connect them up to the main input cable and watch the saved programmes? Or will they all be wiped out?

[Crosby Nick]

Mad how everyone pays such varied prices for fairly similar services. There really should be more of a crackdown on pricing by all these providers.

[killer-heels]

Mad how everyone pays such varied prices for fairly similar services. There really should be more of a crackdown on pricing by all these providers.

In one way there should be but in another way it is TV and non-essential services like entertainment so should the government really be sticking its nose in (is what Rees-Mogg would say).

[lobsterboy]

In one way there should be but in another way it is TV and non-essential services like entertainment so should the government really be sticking its nose in (is what Rees-Mogg would say).

I'm surprised to find this would be one of the very few occasions I would ever find myself agreeing with Reese-Mogg,
Its entertainment not a necessity, no need for the government to get involved. You pay your money you take your choice.
To be honest people could probably do with far less of the shite on Sky (and the telly in general) in their lives.

[Graeme]

Spoke to Sky this morning.

Offered me...

Sky Signature
All Sky Sports
BT Sport
HD and UHD
Netflix
Multiscreen with 1 mini box

£83

It's a bit cheaper than it comes to online as a new customer but not as cheap as some of the retention deals I see kicking about. There's no kids or movies on there - but I've got one IPTV subscription with VOD, plus a separate Plex VOD subscription so movies are covered off there. Just need to see how much Virgin would let me keep the M600 Broadband and Unlimited Data Sim for. I'll still end up paying more than the £79 I'm paying currently but I don't think I'd get the same price on a retention deal anyway.

[filopastry]

Spoke to Sky this morning.

Offered me...

Sky Signature
All Sky Sports
BT Sport
HD and UHD
Netflix
Multiscreen with 1 mini box

£83

It's a bit cheaper than it comes to online as a new customer but not as cheap as some of the retention deals I see kicking about. There's no kids or movies on there - but I've got one IPTV subscription with VOD, plus a separate Plex VOD subscription so movies are covered off there. Just need to see how much Virgin would let me keep the M600 Broadband and Unlimited Data Sim for. I'll still end up paying more than the £79 I'm paying currently but I don't think I'd get the same price on a retention deal anyway.

To be honest that isn't that bad, the issue you always get with Sky is they can;t really discount BT Sport much so it always adds a fair bit.

For Virgin I am paying about £34 for M500 with nothing else (no TV/landline/mobile)) that seemed pretty standard pricing for broadband if you give notice, unfortunately no idea on how much the SIM add on would be.

[killer-heels]

Yeah its the BT sports that really increases the price in any package. That usually stings a bit more because naturally you are getting less for your money compared to everything else.

[The G in Gerrard]

Sports is one of the regular things I watch then streaming services. Channels like ITV, I rarely watch for anything now days.

[Millie]

I pay £51 for Sky Q for entertainment (and in HD and ultra hd), sports, movies. Broadband is with BT and that includes BT sports is £62 a month, which is £113 a month total. That broadband and BT sport package is £15 a month too high and i am still baffled how i ended up with that contract because i renewed not very long ago.

The best i can get it to is between £95-£98. Ill never be able to leave Sky though because of the things i have recorded even though i lost them all this summer (sorry still a sore point).

How come you are paying BT so much?  I get FTTP broadband, plus Bt Sport, and all the Sky Sports channels, and Eurosport channels for £75 per month. 

[killer-heels]

How come you are paying BT so much?  I get FTTP broadband, plus Bt Sport, and all the Sky Sports channels, and Eurosport channels for £75 per month. 

I only have Broadband and BT sports (not Sky with BT sports in there) with BT and I have no idea why I signed up to that contract and plus I have ages left. I reckon i was heavily on the wine that day.

[Millie]

I only have Broadband and BT sports (not Sky with BT sports in there) with BT and I have no idea why I signed up to that contract and plus I have ages left. I reckon i was heavily on the wine that day.

That's a bummer.   

[Livbes]

Our sky has jumped up to £120/month and they were offering us almost fuck all to renew. We have average speed internet, all sports, movies and kids but no added BT or anything.

BT have just been round and offering 100mps min, all the sky channels we have now including sports, movies etc, a years Netflix, BT sports in UHD and box nation (not that I’m into boxing). My only worry is the sky channels are through NOW TV had package, I don’t know if it makes much of a difference? You can still record them etc.

£76 for 6 months then £99 for the remainder of the 2yr contract. Signed up as I have 14 days to cancel so I’ll do my research now. Been with sky for a decade but they are offering us sweet FA so I think it’s time to move on

[jonnypb]

Our sky has jumped up to £120/month and they were offering us almost fuck all to renew. We have average speed internet, all sports, movies and kids but no added BT or anything.

BT have just been round and offering 100mps min, all the sky channels we have now including sports, movies etc, a years Netflix, BT sports in UHD and box nation (not that I’m into boxing). My only worry is the sky channels are through NOW TV had package, I don’t know if it makes much of a difference? You can still record them etc.

£76 for 6 months then £99 for the remainder of the 2yr contract. Signed up as I have 14 days to cancel so I’ll do my research now. Been with sky for a decade but they are offering us sweet FA so I think it’s time to move on

Did you give Sky your 30 day cancelation notice?  Until I did that I didn't get any decent renewal offer from Sky.  When I was in my cancellation period the offers started to come in and ended up with nearly 50% off.

[Crosby Nick]

Did you give Sky your 30 day cancelation notice?  Until I did that I didn't get any decent renewal offer from Sky.  When I was in my cancellation period the offers started to come in and ended up with nearly 50% off.

What would you have done if they’d just let you leave? Can you change your mind and keep it? Or is it all a game of bluff and you know they’ll crack first and presumably it’s a lot cheaper for them to keep existing customers than find new ones.

[filopastry]

What would you have done if they’d just let you leave? Can you change your mind and keep it? Or is it all a game of bluff and you know they’ll crack first and presumably it’s a lot cheaper for them to keep existing customers than find new ones.

You can back out of giving notice at any stage during the 30 day notice period.

Personally I don't think you get any decent offers out of Sky these days without following through on giving them notice of calculation, just threatening to leave doesn't seem to get any offers in most cases.

Even after giving notice it can be a while through the 30 day cancellation period before you are offered anything decent, first offers can often be pretty poor.

[SP]

Currently pay £130 a month for broadband, internet, Sky Q, movies, sports, HD etc. Not multi room.

Needs to be renewed in February so definitely looking for something better price wise.

Phone now. They will deal with you in advance of the contract ending.

[duvva 💅]

Sky really do seem to be whacking up their prices at the moment. Mines due to go up from £92 to £139 in March, it’s already gone up £10 since we started the current deal due to some offers dropping off earlier than others, and the annual increase in April. Hoping our 17 years will count for something but not sounding as hopeful based on what others are saying here.

Might have to get rid of one of the sports packages, can you go without their basic signature package, don’t think you can but I’d happily drop that if I could

[Crosby Nick]

I called Sky today. My current deal has gone to £124.

I can get the same package and Sky Q for £193 or him off the movies for £92 which is preferable given we can get on Netflix and Prime too. Feels not too bad.

[Buck Pete]

Might have to get rid of one of the sports packages, can you go without their basic signature package, don’t think you can but I’d happily drop that if I could

I'm happy to keep the basic signature package and fucking off my Sky and BT sports packages.  Then watching sports via a firestick and IPTV

From 80 quid to £130 mine went.  They can fuck off.

[SouthDerryLaggo]

Think I am going to cancel them and make the jump to iptv. I've got the full package and a separate mini box as well as broadband and mobile. Will it cause my mobile or broadband price to skyrocket if I cancel the TV?

[Nobby Reserve]

Can I please put on record thst Sky Q is fucking wank.

I so regret moving over from Sky HD, which is far better.