Topic: Stewards Confiscated my cards - ridiculous

[Biscuitman]

"Please ensure you carry proof of your name and address with you while you are at the Ground as random spot-checks may be undertaken."
  Who really carries proof of address at games,not me.

[JRC_]

"Please ensure you carry proof of your name and address with you while you are at the Ground as random spot-checks may be undertaken."
  Who really carries proof of address at games,not me.

Driving licence?

[Mad Max]

"Please ensure you carry proof of your name and address with you while you are at the Ground as random spot-checks may be undertaken."
  Who really carries proof of address at games,not me.

Same here, it's outrageous that this has happened.

[PaulKS]

I havent had time to read this thread fully.

But, are we saying that we cant pass tickets on to other people? (obviously at face value)

If so then...what

[Biscuitman]

Driving licence?

I don't even know where my driving licence is and certainly don't carry it to a game.Only thing I have with my name on it is a credit card but it obviously doesn't have my address.Maybe have to start carrying a utility bill around with me,,,, oh hang on I went paperless years ago!!The actions of these stewards seems a little draconian unless as others have said they were acting on some kind of tip-off.What happened to treating the "customer" with dignity and understanding?

[CharlieAdamsLeftFoot]

So what is the club going to do regarding the twitter campaign for Exeter tickets to be given to local families/children?

[EstonianRed]

So what is the club going to do regarding the twitter campaign for Exeter tickets to be given to local families/children?

Ban all the people and give theirs seat free to Garunda Indonesia

[Smudgester]

If these are the rules, it is going to always be somewhat of a lottery for me to use the ticket exchange on this site (my only access to games - I am a member have been for years but can't build up the credit). Imagine spending £80 on a train ticket, £40 odd for a match ticket only to be turfed out. Sure these spot checks are random and frankly it won't put me off, but fuck I would be livid if this happened while I was taking my nephew to his first match at Anfield.

With membership cards, surely it is much harder to tout, you have to return them for a start. I always presumed the touts outside the ground (easy to find on any given match day) were selling paper tickets. Given the security climate I can understand that transferring cards could be seen as an issue (but bags are checked so it should not be). The club should have a facility where a member can transfer a card to someone else and register that person's details with the club (a lot more admin sure, just get Arye to sign up with another donut company or something. Will also help create some local jobs).

It is very easy to tout membership cards; you give it out before the game and collect it afterwards. If the person you gave it is a no show then you just report the card as stolen. I am not sure what use the card would be though to the person who doesn't return it as he can't use to buy tickets as he doesn't know the online account to login as.

[Smudgester]

Four for Man U wouldn't be too bad if you were touting them out. Someone should confirm if these seats are empty or not on Sunday.

What would that prove? If me and my mates were to see 4 empty seats together 10 minutes in, say, we would move to them.

[Hij]

What would that prove? If me and my mates were to see 4 empty seats together 10 minutes in, say, we would move to them.

It's not an away match and it's 129 in the Anfield Road. It's an interesting theory considering it seems rather out of order with the biggest home game of the season coming four days later. It could be total bullshit also.

I find it hilarious you would move though, I presume there is some terms and conditions that prevent that as well.

[Smudgester]

It's not an away match and it's 129 in the Anfield Road. It's an interesting theory considering it seems rather out of order with the biggest home game of the season coming four days later. It could be total bullshit also.

I find it hilarious you would move though, I presume there is some terms and conditions that prevent that as well.

I don't mean me, per se - I am a Billy few mates and we the only ones who I go to the games with sit at least 4/5 blocks away but you know what I mean.

I have never understood why the club don't have people walking round outside; as others have said they are not hard to find. One bloke even uses the 12th Man as his 'office' !!!!

I found the post about supporters clubs interesting. I believe a few seasons ago all members of them had to membership card holders as the club itself got no/few tickets - could be imagining that though. If not then logically the person running the club would keep a large number of them and dish them out on the coach/at the ground. Are the people with large numbers of cards doing this or they touts?

Presumably without a police officer they are powerless to do anything beyond the boundary of the stadium. And at what point does touting become illegal?

[Hij]

I thought all touting above face value was illegal but I could be wrong?

But yeah the very very obvious guys are outside, just need people to
buy a couple at above face value, then cancel the membership cards that were used.

[Claire.]

It is very easy to tout membership cards; you give it out before the game and collect it afterwards. If the person you gave it is a no show then you just report the card as stolen. I am not sure what use the card would be though to the person who doesn't return it as he can't use to buy tickets as he doesn't know the online account to login as.

The new thing to do is take a deposit, as well as your 'bevy for your troubles' until you get the cards back.

[Torben Piechnik is my Dad]

I don't get this as they do whatever suits.

I got a Kazan away on a friends card but they still gave him the credit and didn't mind he sold the ticket on to me.

Also said to me hopefully for you he doesn't go to Sion and you get the ticket.

Must be short of tickets for Sunday.

[lego]

@realoatsy

tell us whre you are supposed to be sat on Sunday and we can report back if the seats are empty

[Tiger Tony]

So this effectively makes the rawk exchange a risk? Even though the club know about it and are apparently happy for this to go on, with the exception of Euro aways which is why there are no Euro away exchanges.

I suspect something underhand on the club/steward's part like others in this thread have said. I have 5 memberships (me, my brother, missus and 2 Croatian friends). My Croatian friends only come over 3 times a season at most so they are almost always spare. I was away in Barcelona for the Bordeaux and Swansea games, Croatia for West Brom, had to work Boxing Day evening in London so missed Leicester, and now I'm in South Africa for Arsenal, Man U and Exeter. I buy all home games automatically in bulk sales as well as autocup as I don't know my schedule months in advance, or even weeks. As the above shows, I can miss a lot of games in spells.

There's quite often different people using my cards. Sometimes on the exchange here, other times friends/family. What I have done for a while is given people the first line of address of each card and date of birth. I stopped doing it but maybe I ought to start again. This isn't foolproof, but it's something to cover yourself.

[ic843]

Question:

Who would you rather go for a bevvy with?

A. Wandering Red
B. Smudgester
C. James Milner
D. Jon tickle off big brother 4

[RMG]

How does this work for supporters buses then who the club give 20-30 tickets to and obviously not all the same people go each home game?

[Jake]

Question:

Who would you rather go for a bevvy with?

A. Wandering Red
B. Smudgester
C. James Milner
D. Jon tickle off big brother 4

C then D.

Yet another example of the club, or a rep of the club, acting shitty.

BUT how are they to know that the guy and his kids were mates of the OP? Could very well have been touted.

[Hij]

BUT how are they to know that the guy and his kids were mates of the OP? Could very well have been touted.

"Clearly these aren't your cards. Would you mind explaining how you got hold of the tickets for todays match?"

Edit: I mean yeah, they could lie if they had bought them off a tout - protecting the person who bought them - but presumably if they are going to write to him and sort it out it may well come out that it was a legitimate thing.

By doing the sales months in advance the ticket office bring this on themselves. Tickets will get bought and moved on when it turns out someone can't make it.

[Pepe Reina Is Rafas Son]

Disgraceful from the club. They struggled to sell out the game as it was.

[Anfield89]

How does this work for supporters buses then who the club give 20-30 tickets to and obviously not all the same people go each home game?

They don't send the supporters clubs bulk tickets to distribute anymore, When the membership scheme came in they basically did away with supporters club, They still run coaches and get tickets on behalf of others through the friends and family scheme but each individual is supposed to be a member.

[CraigDS]

Disgraceful from the club. They struggled to sell out the game as it was.

They struggled to sell out the Arsenal game? Really?

[Alf]

I think it's really sad that one of a a 9 year old kid's 1st memories of going the match is getting turfed out. Particularly the way the game ended, you'd feel cheated and it could put you off going full stop.

This is a situation of the clubs own making. They sell the tickets up to 6 months in advance, games get moved for Europe, tv etc sometimes at very short notice. Members can't return tickets online and have to return them 2 weeks in advance. It's like a lottery trying to get through to the ticket office at any time. I tried to return a ticket for Blackburn in 2011 and couldn't get through, tried e-mailing them which they ignored.

Say if you lived in an area affected by the floods recently, or had your leave from work cancelled at short notice or your lift fell through. Do they genuinely think people can afford to through the best part of £50 down the toilet and do the club really want empty seats.

[KiNki]

Yeah kicking a 9 year old kid out of the ground mid match, well in LFC a job well done!

In a nutshell, absolutely horrific from our club and police.

[Hij]

This is a situation of the clubs own making. They sell the tickets up to 6 months in advance, games get moved for Europe, tv etc sometimes at very short notice. Members can't return tickets online and have to return them 2 weeks in advance. It's like a lottery trying to get through to the ticket office at any time. I tried to return a ticket for Blackburn in 2011 and couldn't get through, tried e-mailing them which they ignored.

This^

[mersey_paradiso]

Absolute joke this - well done LFC 

[kcbworth]

I don't even know where my driving licence is and certainly don't carry it to a game.Only thing I have with my name on it is a credit card but it obviously doesn't have my address.Maybe have to start carrying a utility bill around with me,,,, oh hang on I went paperless years ago!!The actions of these stewards seems a little draconian unless as others have said they were acting on some kind of tip-off.What happened to treating the "customer" with dignity and understanding?

That is one twisted point of view you have there :s

[beardsley4ever]

One solution might be for the club to ask for the address and birth date of the member / STH.  You'd only give that information (and therefore, your ticket) to someone you trusted (i.e. a mate), so it would drastically reduce the risk of touting - can't imagine that many touts want to be handing out their address / birthdate.  Couldn't really use a fake address / birthdate either because you'd have to prove them when you originally signed up for the card / ST.

In general, I think that if you buy a season ticket and want to give the tickets to your mates for games, the club should have nothing to do with that.  It's touting they should be trying to stop, not sharing tickets with mates.

[It's Jimmy Corkhill]

Club and stewards in 'targeting the wrong people' shocker.

Hold the front-page.


Disgusting behaviour. Throwing a kid out of a match? Terrible.

If those seats are taken on Sunday someone needs fucking because it'll be plain to see what's happened.

Heard Honda have just been given 4 extra tickets for Sunday. A few years ago at the toilet they had about 50 in our away end - wonder how those who had them managed to gain the credits without anyone else in out end ever seeing them?

As our club moves with the efficiency of a 10A bus, I hope someone can go and check for you on Sunday whether those seats are occupied.

[mattD]

Communal kindness and gratitude seems to be an evil thing for the club. But that's uber-capitalism for you.

Disgusting behaviour - and with kids in tears getting thrown out, well it makes you ashamed of Liverpool FC. I couldn't give a shit if it's in the small print, common sense should have dictated this and allowed you to stay.

The club, the steward and the police officer involved should be ashamed of their awful behaviour.

[Ipcress]

http://www.liverpoolfc.com/membership/terms-conditions

17.   Your Members Card must be available at all games for inspection by officials and security staff of the Club and the police. The Club reserves the right to refuse admission or eject from the Ground any person who fails to comply with the Terms & Conditions of Entry. Please ensure you carry proof of your name and address with you while you are at the Ground as random spot-checks may be undertaken.

18.   Members Card and/or receipts are issued for your sole use. You shall not re-sell, assign, transfer or lend the Members Card and/or receipts or the benefit of it to any other person without the prior consent of the Club. For the avoidance of doubt (and by way of example only) the Members Card and/or receipts issued to you may not be offered as a prize in any promotion or competition nor transferred, lent or sold to any third party as part of a hospitality or travel package, save as expressly authorised by the FA Premier League Limited or the Club.

19.   You may only re-sell or transfer the Members Card and/or receipts with the express consent of the Club, given at the Club's absolute discretion. No such resale or transfer will be permitted except where the same takes place in consideration of no payment or benefit in excess of the face value of a ticket to that Match and such lending does not take place during the course of any business.

Terrible for the kids, especially as it was their Christmas present and it was such a great match. Did any of the adults involved try to get consent from the club?

[dan7hughes]

This steward is good - he's even convinced all of you it is a club policy rather than him acting on his own!

Until the club officially tells the poster that the cards were confiscated because they were sold on then I don't see the point in these knee jerk replies as if the club is regularly wading into the stands and pulling people out.
We've all seen loads tickets touted, and not seen any more action than a tannoy announcement or a slip of paper in the away ticket envelope.

[Carllfc]

Absolutely disgraceful to hear this. The club doesn't like the tradition of giving tickets to your mates/family etc, as they don't profit from it.

[jwill2127]

I think the 80mins bit is the problem. If they started chatting to me whilst I was watching the match that I paid £50 for I would say go away! If the cards had been in my name what right have they got to interrupt the match???

[leivapool]

http://www.liverpoolfc.com/membership/terms-conditions

17.   Your Members Card must be available at all games for inspection by officials and security staff of the Club and the police. The Club reserves the right to refuse admission or eject from the Ground any person who fails to comply with the Terms & Conditions of Entry. Please ensure you carry proof of your name and address with you while you are at the Ground as random spot-checks may be undertaken.

18.   Members Card and/or receipts are issued for your sole use. You shall not re-sell, assign, transfer or lend the Members Card and/or receipts or the benefit of it to any other person without the prior consent of the Club. For the avoidance of doubt (and by way of example only) the Members Card and/or receipts issued to you may not be offered as a prize in any promotion or competition nor transferred, lent or sold to any third party as part of a hospitality or travel package, save as expressly authorised by the FA Premier League Limited or the Club.

19.   You may only re-sell or transfer the Members Card and/or receipts with the express consent of the Club, given at the Club's absolute discretion. No such resale or transfer will be permitted except where the same takes place in consideration of no payment or benefit in excess of the face value of a ticket to that Match and such lending does not take place during the course of any business.

Personally I have no problem with the club preventing credit hunters having multiple cards and consistantly allowing others to use them for the less desireable games.  It's clear on the exchanges that this is common practice,  and I assume this will be an unpopular opinion. BUT it has to apply to everyone,  it has to be zero tolerance.  It's wrong to pick on just a few supporters though,  especially ones with kids.  The club know that a high number of members cards are abused so should tighten up across the board,  or not at all.

It's the same as ST's.  How hard can it be for the club to get every single season ticket holder to provide proof of ID and make it mandatory to collect from the ticket office with a driving licence or passport.  The number of season tickets around that aren't assigned to an actual living person is scary!

[ScottScott]

I'm gonna throw my 2 pennies worth in here

The club has terms and conditions when it sells the memberships that you have to agree to (which no one ever reads, same for me) and they are there to protect the club, written by the legal team and so on and so forth. What the OP has done is against those terms and conditions unless they have got prior written consent from the club to pass the tickets on for free or face value. The club there has done absolutely nothing wrong whatsoever

The steward, however they've decided, has picked out these in a random check (probably due to knowing who sits there week in week out) and rightly or wrongly enforced the rules the club have in place and kicked them out

From a moral standpoint it's wrong because they missed the last 10 minutes, the equaliser and so on. From their point of view they are enforcing rules and are in the right and they have kicked out potential users of touts. What they should be doing is going for the touts outside the ground like people have said but in this instance the club are well in their rights to kick these people out and suspend the membership

[Giovanni]

people actually defending the club

jesus fucking wept

[Giovanni]

"Please ensure you carry proof of your name and address with you while you are at the Ground as random spot-checks may be undertaken."
  Who really carries proof of address at games,not me.

No one. And I'd get thrown out before I provided it to them.

[Floydy]

bitterly disappointing to hear that mate, really feel for the kids who should have experienced a wonderful and magical evening.

Who the fuck is authorising/encouraging/ driving these antics?  what does the club seriously have to gain from doing this?

we talk about the game being taken away from the fan- the working class, but our fucking club are also responsible for this.

shameful, hang your head LFC and sort it the fuck out