Author Topic: Paris  (Read 182222 times)

Offline Jotatheslotter

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Re: Paris
« Reply #2200 on: March 30, 2023, 03:09:05 pm »
Hi when did you apply for your refund has anyone else got a letter like this ?

We sent a letter almost immediately on our return and applied for a refund on the same day. No, we didn't get into the ground, unfortunately. My brother had his phone stolen on the metro (literally took his hand off it for a split second and we had to argue with all around us while it was moving), and within 24 hours it was in Algeria! We tried to log in to the UEFA app on my mobile, but it wouldn't let us as it was signed in on another device (which we didn't have access too) and then the chaos ensued and we lost each other following the crush for two hours, we had evidence of us calling UEFA on the day after we found each other and included everything we could in the application and now have the refund.

Glad it's over with, we were nearly in the hole for £880 same as some of you guys. Hope you're all as lucky as we were.

Offline goodie106

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Re: Paris
« Reply #2201 on: March 30, 2023, 03:13:03 pm »
That is horrible, glad you got some of your money back at least!! Parisian authorities and UEFA still have alot to answer for!!

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Re: Paris
« Reply #2202 on: April 5, 2023, 12:47:03 pm »
Just had an email from the club, refunds being processed from 11th April.
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Re: Paris
« Reply #2203 on: April 5, 2023, 12:57:15 pm »
Same. Seem to remember paying for mine on credit card which I have since closed. Presume I need to contact the bcredit card company and they'll transfer it to me
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Re: Paris
« Reply #2204 on: April 5, 2023, 01:23:36 pm »
Had the email as well. Repaying full cost including postage fees.
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."

Offline halfpoundcheesy

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Re: Paris
« Reply #2205 on: April 5, 2023, 01:26:46 pm »
Same. Seem to remember paying for mine on credit card which I have since closed. Presume I need to contact the bcredit card company and they'll transfer it to me

See the bottom of the email:

"What if there is a problem with the refund?
If the refund payment fails or is rejected, the bank or your credit card provider will inform us that this has happened. We kindly request that you do not contact us in this instance as we will be in touch with you directly to arrange the refund. "

Offline goodie106

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Re: Paris
« Reply #2206 on: April 5, 2023, 04:08:19 pm »
Anybody got anything from UEFA?

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Re: Paris
« Reply #2207 on: April 5, 2023, 06:17:29 pm »
Not had any email yet about a refund for my ticket!!

Just announcing on Sky sports that the lawyer acting on behalf of our supporters has formally filed 887 claims against UEFA.

Offline goodie106

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Re: Paris
« Reply #2208 on: April 5, 2023, 06:27:35 pm »
Not had any email yet about a refund for my ticket!!

Just announcing on Sky sports that the lawyer acting on behalf of our supporters has formally filed 887 claims against UEFA.

Did you get your ticket from the club or UEFA ballot! I got mine through the ballot but have not heard a dicky bird from UEFA on it yet

Offline flyingcod

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Re: Paris
« Reply #2209 on: April 5, 2023, 07:54:29 pm »
Hope they sue them for every euro they have.

https://www.bbc.co.uk/sport/football/65195509

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Offline storkfoot

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Re: Paris
« Reply #2210 on: April 5, 2023, 09:39:05 pm »
I’m not being bought out by this refund. When I get it, the cash is going in an envelope and to the food bank in Anfield. Makes me sick to the core that all UEFA think of is money and their bloody brand.

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Re: Paris
« Reply #2211 on: April 6, 2023, 11:24:05 pm »
Anybody got anything from UEFA?

Yeah, at the end of March.

Offline rewood

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Re: Paris
« Reply #2212 on: April 7, 2023, 07:55:35 am »
Yeah, at the end of March.

And did you get refund?

Offline Rhi

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Re: Paris
« Reply #2213 on: April 7, 2023, 08:19:33 am »
I’m not being bought out by this refund. When I get it, the cash is going in an envelope and to the food bank in Anfield. Makes me sick to the core that all UEFA think of is money and their bloody brand.


That's a great idea. I'm going to do the same with ours.
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Offline gravy red

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Re: Paris
« Reply #2214 on: April 7, 2023, 09:30:06 am »
That's a great idea. I'm going to do the same with ours.

Yes, this is a good idea.
Got me thinking..is there a way we could set up something where we all donated  our ticket money or some (if we chose to) and put it in one pot and then donate it all in one go highlighting where the total amount came from.
Would be a massive 2 fingers up to UEFA (and the likes).

(Might) also be a put down to the so called other supporters with their out of date songs  (always the Victims and poor Scouser shit).

Not saying we do this for our gain but  it would be a really nice gesture for a charity like the food  bank to get some extra cash that we have already spent (I know some at well need the extra money at these difficult times of course).

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Re: Paris
« Reply #2215 on: April 9, 2023, 01:00:12 pm »

Offline goodie106

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Re: Paris
« Reply #2216 on: April 11, 2023, 09:43:38 am »
has anyone a direct email contact for UEFA... I have still not heard anything back which is a disgrace! although should not have expected anything less

Offline Paragon

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Re: Paris
« Reply #2217 on: April 13, 2023, 11:11:03 am »
Did anyone hear back from this? I had a really positive email shortly after I wrote to them but I've since had nothing...

https://twitter.com/FranceintheUK/status/1536309004758093825?s=20

If you were a victim of crime during the Champions League Final at the Stade de France (28-29 May), you can file a complaint to the French judicial authorities.
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Offline UntouchableLuis

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Re: Paris
« Reply #2218 on: April 13, 2023, 02:04:13 pm »
Has anyone had the refund from LFC yet? It said from 11th April.
"IT'S ENDED.....THE EUROPEAN CUP IS RETURNING TO ENGLAND AND TO ANFIELD."

Offline gazzam1963

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Re: Paris
« Reply #2219 on: April 13, 2023, 02:53:39 pm »
Has anyone had the refund from LFC yet? It said from 11th April.

Just remembered about this , no nothing yet , I’ll presume an Email confirmation will drop once it’s processed

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Re: Paris
« Reply #2220 on: April 13, 2023, 03:47:07 pm »
Just checked, nothing yet.
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."

Offline goodie106

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Re: Paris
« Reply #2221 on: April 13, 2023, 05:28:05 pm »
And did you get refund?


Rewood have you heard anything from UEFA yet?

Offline Sat on the bar

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Re: Paris
« Reply #2222 on: April 13, 2023, 06:31:13 pm »
Just remembered about this , no nothing yet , I’ll presume an Email confirmation will drop once it’s processed
Same dance, nothing landed as of yet!

Offline UntouchableLuis

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Re: Paris
« Reply #2223 on: April 13, 2023, 07:54:35 pm »
Just remembered about this , no nothing yet , I’ll presume an Email confirmation will drop once it’s processed

Just looked at the email again and it says it could take 5 days so perhaps more like Tuesday next week we might expect it.
"IT'S ENDED.....THE EUROPEAN CUP IS RETURNING TO ENGLAND AND TO ANFIELD."

Offline rewood

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Re: Paris
« Reply #2224 on: April 13, 2023, 08:25:23 pm »

Rewood have you heard anything from UEFA yet?

Still nowt here I'm afraid.  Not sure what to do.

Offline storkfoot

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Re: Paris
« Reply #2225 on: April 13, 2023, 08:29:34 pm »
Yes, this is a good idea.
Got me thinking..is there a way we could set up something where we all donated  our ticket money or some (if we chose to) and put it in one pot and then donate it all in one go highlighting where the total amount came from.
Would be a massive 2 fingers up to UEFA (and the likes).

(Might) also be a put down to the so called other supporters with their out of date songs  (always the Victims and poor Scouser shit).

Not saying we do this for our gain but  it would be a really nice gesture for a charity like the food  bank to get some extra cash that we have already spent (I know some at well need the extra money at these difficult times of course).

Good idea but it would probably need a Just Giving page setting up.

Offline goodie106

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Re: Paris
« Reply #2226 on: April 14, 2023, 10:08:00 am »
Still nowt here I'm afraid.  Not sure what to do.

At least both of us are in the same boat. I think im going to wait until the club has paid everyone out then im going to email them and see if they can help push it forward.


Offline nutsandbolts

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Re: Paris
« Reply #2227 on: April 14, 2023, 10:13:40 am »
Has anyone had the refund from LFC yet? It said from 11th April.
Refund was in showing on my credit card statement this morning

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Re: Paris
« Reply #2228 on: April 14, 2023, 12:42:41 pm »
Mine's showing in my banking app today.
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."

Offline John C

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Re: Paris
« Reply #2229 on: April 14, 2023, 03:30:43 pm »
Still waiting for mine to show.

Offline ABJ

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Re: Paris
« Reply #2230 on: April 14, 2023, 04:51:49 pm »
Refund landed today.
Quote from: Harvest Fields
i watched the chelsea game at my sisters. her 12 year old son is severly autistic and i forgot myself and jumped up screaming at the goal and he went nuts. screaming and shouting. scared the fuck out of me. apologised to my sister as i thought id upset him, turns out he was joining in.

Offline Lee1-6Liv

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Re: Paris
« Reply #2231 on: April 16, 2023, 02:37:28 pm »
Got ours yesterday, £138.

Offline John C

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Re: Paris
« Reply #2232 on: April 16, 2023, 02:58:51 pm »
Mine yesterday also.

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Re: Paris
« Reply #2233 on: April 16, 2023, 03:03:39 pm »
Mine today also £264.17 (two tickets - no postage).
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Offline goodie106

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Re: Paris
« Reply #2234 on: April 17, 2023, 01:34:07 pm »
At least both of us are in the same boat. I think im going to wait until the club has paid everyone out then im going to email them and see if they can help push it forward.

Back to the drawing board im afraid just got standard reply from the club

Dear Neil
 
Thank you for contacting Liverpool Football Club.
 
You will need to contact UEFA directly to follow this up as we have only been processing refunds for the tickets that were purchased directly from ourselves.

You will be able to contact UEFA directly here

I hope this helps, if I can be of any further assistance, please do not hesitate to contact me here.

Kind regards
 
Jennifer L

Offline rewood

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Re: Paris
« Reply #2235 on: April 17, 2023, 05:57:40 pm »

Doomed.  Simply by virtue of going through a turnstile that UEFA decided on an arbitrary basis wasn't affected.


Thank you for your email.
 
UEFA has decided to implement a special refund scheme for fans who were most affected when accessing the Stade de France on 28 May 2022.
 
We would like to thank you for sharing with us the information in relation to your experience whilst attending the UEFA Champions League Final 2022. UEFA sincerely apologises to all those who were affected by the difficulties in accessing the stadium.
 
With regards to your request for a refund, the tickets which you purchased do not qualify for a refund under the special refund scheme which UEFA has implemented. Accordingly, whilst we thank you for your feedback, the tickets which you purchased will not be refunded.
 
We thank you again for sharing your experience with us and would like to assure you that UEFA is reviewing the recommendations of the Independent Review Panel in order to introduce appropriate changes and arrangements to ensure the highest level of safety for fans at future finals.
 
Thank you.
 
Best regards,
UEFA Ticketing Customer Service

Offline goodie106

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Re: Paris
« Reply #2236 on: April 18, 2023, 08:55:14 am »
Did you get that yesterday?

I have still not received anything can you shared the email address it came from please?

Thanks

Offline ABJ

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Re: Paris
« Reply #2237 on: April 18, 2023, 09:47:32 am »
Mine today also £264.17 (two tickets - no postage).
It does include postage, £264.17 =

2 x Cat 3’s @ £125.79
1 x Postage @ £12.59
Quote from: Harvest Fields
i watched the chelsea game at my sisters. her 12 year old son is severly autistic and i forgot myself and jumped up screaming at the goal and he went nuts. screaming and shouting. scared the fuck out of me. apologised to my sister as i thought id upset him, turns out he was joining in.

Offline Roughie Scouse

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Re: Paris
« Reply #2238 on: April 18, 2023, 11:54:36 am »
Anyone any idea of the time scales involved for the claim brought by Leigh Day?
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Re: Paris
« Reply #2239 on: April 18, 2023, 01:09:19 pm »
I’m still waiting for the refund. Is anyone still waiting?

EDIT - the card I made the payment on has expired.

Anyone know when emails will come out to re-arrange payment?
« Last Edit: April 18, 2023, 01:20:29 pm by ScubaSteve »