Author Topic: Arsenal v Liverpool: League Cup away ticket details (Read 19601 times)

Thepooloflife · « **Reply #80 on:** December 30, 2021, 11:42:08 am »

Think it might be sold out now

dundeejoe · « **Reply #81 on:** December 30, 2021, 11:43:27 am »

Quote from: Thepooloflife on December 30, 2021, 11:39:14 am

I think when it says 'it's your turn' there is a dialog box comes up to ask if you wish to continue and you have to click a YES button - and if you don't it may send you back to the queue ?

do you wish to continue doesnt appear altho you get the sound

RedSue · « **Reply #82 on:** December 30, 2021, 11:43:49 am »

Quote from: Thepooloflife on December 30, 2021, 11:39:14 am

I think when it says 'it's your turn' there is a dialog box comes up to ask if you wish to continue and you have to click a YES button - and if you don't it may send you back to the queue ?

Not getting that message - just says it’s trying to transfer to website, then reject

Thepooloflife · « **Reply #83 on:** December 30, 2021, 11:45:46 am »

Quote from: RedSue on December 30, 2021, 11:43:49 am

Not getting that message - just says it’s trying to transfer to website, then reject

Might be because so many applying at once with so few tickets (if any) remaining ?

leonmc0708 · « **Reply #84 on:** December 30, 2021, 11:50:28 am »

in the queue for 49 mins - each time it said my queue position was rejected - billion dollar piss takers

gav91v · « **Reply #85 on:** December 30, 2021, 11:51:13 am »

Been rejected 3 times now, 3 minutes away from number 4 no doubt

dundeejoe · « **Reply #86 on:** December 30, 2021, 11:53:26 am »

Quote from: Thepooloflife on December 30, 2021, 11:45:46 am

Might be because so many applying at once with so few tickets (if any) remaining ?

doubtful
the queue only 1800 users and 9 min waiting time

AR48 · « **Reply #87 on:** December 30, 2021, 11:59:40 am »

Surely it’s not sold out yet cos nobody has been able to get in?

Thepooloflife · « **Reply #88 on:** December 30, 2021, 12:02:41 pm »

It's saying sold out on official site

AR48 · « **Reply #89 on:** December 30, 2021, 12:06:36 pm »

I wasn’t expecting to get tickets but didn’t really feel I even got a fair shot at them there. I thought the new system was supposed to have fixed these issues!

dundeejoe · « **Reply #90 on:** December 30, 2021, 12:08:00 pm »

Quote from: Thepooloflife on December 30, 2021, 12:02:41 pm

It's saying sold out on official site

there was about 20-25 tickets left an end of last sale
no reports of anybody getting one on here
dodgy as phuck

Thepooloflife · « **Reply #91 on:** December 30, 2021, 12:11:01 pm »

Quote from: dundeejoe on December 30, 2021, 12:08:00 pm

there was about 20-25 tickets left an end of last sale
no reports of anybody getting one on here
dodgy as phuck

There was only about 50 tickets available when this went on sale for members with 1 and all STH.......they'd be snapped up in seconds (like last time) and not everyone is on rawk.

Hij · « **Reply #92 on:** December 30, 2021, 12:13:47 pm »

Fuck missed the fucking sale.

VVM · « **Reply #93 on:** December 30, 2021, 12:15:19 pm »

Did anyone even get through though? Seems either a technical issue and they haven't really sold out or something dodgy going on behind the scenes

storkfoot · « **Reply #94 on:** December 30, 2021, 12:22:51 pm »

A couple of mates got thrown out of the queue on multiple occasions and didn’t get tickets.

dundeejoe · « **Reply #95 on:** December 30, 2021, 12:25:07 pm »

Quote from: Thepooloflife on December 30, 2021, 12:11:01 pm

There was only about 50 tickets available when this went on sale for members with 1 and all STH.......they'd be snapped up in seconds (like last time) and not everyone is on rawk.

i had no queue time,went straight to redirecting page but got error

Thepooloflife · « **Reply #96 on:** December 30, 2021, 12:31:24 pm »

Quote from: dundeejoe on December 30, 2021, 12:25:07 pm

i had no queue time,went straight to redirecting page but got error

I don't know mate what's gone on - sorry you didn't get in.

lfcrule6times · « **Reply #97 on:** December 30, 2021, 12:41:49 pm »

Hoping they'll be a few spares for this seeing as it's a Thursday night in London just after Christmas.

sambhi92 · « **Reply #98 on:** December 30, 2021, 12:46:21 pm »

Man was hoping this would get a chance to drop to all members but i guess thats a pipe dream!

Hopefully a few spares flying about for this.

rustynut9 · « **Reply #99 on:** December 30, 2021, 12:56:59 pm »

I was in this morning sale with 1 away. Picked the iPad back up at 10.50 to rejoin the que for a mate. And it never kicked me out. Seemed to glitch and leave me able to select a seat. Waited till 11 and then bought two. Never asked did I want to pick up tickets or they be delivered though

AR48 · « **Reply #100 on:** December 30, 2021, 01:06:10 pm »

I eventually got in at 12:20. Managed to click on the game. Thought I’d give it a refresh for 5 mins seen as I had waited for so long to get in. By some miracle, on the third or fourth refresh, one section went yellow, I clicked choose seat for me and I got in! Was still worrying that I’d be kicked out until I completed checkout. Will be my first away in about 12 years. Can’t wait!! Can guarantee it will be behind closed doors now 😅

Shanklygates · « **Reply #101 on:** December 30, 2021, 01:14:05 pm »

These issues sound like a right pain

I came on to say that my tkts arrived this morning. Must be a record for our TO!

rustynut9 · « **Reply #102 on:** December 30, 2021, 01:14:42 pm »

Quote from: AR48 on December 30, 2021, 01:06:10 pm

I eventually got in at 12:20. Managed to click on the game. Thought I’d give it a refresh for 5 mins seen as I had waited for so long to get in. By some miracle, on the third or fourth refresh, one section went yellow, I clicked choose seat for me and I got in! Was still worrying that I’d be kicked out until I completed checkout. Will be my first away in about 12 years. Can’t wait!! Can guarantee it will be behind closed doors now 😅

Did it give you the option of collecting or post?

MKB · « **Reply #103 on:** December 30, 2021, 01:18:25 pm »

From @LFCHelp on Twitter:

"For the Arsenal v Liverpool League Cup fixture; we had fewer than 100 tickets left for the sale this morning at 11am. As the game sold out a small number of people were rejected from the queue as we updated the status of the game to 'sold out'."

"We can confirm that all tickets were either sold or in baskets before the rejected status was presented. Demand was extremely high for this fixture. Thank you for your continued support."

I don't know why they put that final sentence. It is both presumptuous and patronising. I wonder how accurate it is to characterise the numbers affected as "small". If several on RAWK are reporting issues, there will have been dozens of others.

The absence of an apology for the clear software glitch is poor too.

I would have liked to have heard what steps they are taking to collect testimony of affected users, and ensure that issues in the interface with Queue-It are resolved before the next sale. I wasn't affected today, but could be next time.

It must have been very frustrating for those who believed they were in a fair queue, and the feedback provides little comfort when you know that basketed tickets don't always proceed to payment and odd ones then reappear.

AR48 · « **Reply #104 on:** December 30, 2021, 01:20:25 pm »

Quote from: rustynut9 on December 30, 2021, 01:14:42 pm

Did it give you the option of collecting or post?

Yeah I clicked post. No confirmation of that on email though? Is that normal? Outside finals, first away in over a decade.

ldsn · « **Reply #105 on:** December 30, 2021, 01:29:05 pm »

Managed to pick up a spare for this and was wondering what blocks we have beyond the usual away blocks?

stoz · « **Reply #106 on:** December 30, 2021, 01:40:46 pm »

Quote from: AR48 on December 30, 2021, 01:20:25 pm

Yeah I clicked post. No confirmation of that on email though? Is that normal? Outside finals, first away in over a decade.

Yeah, I'm not sure why, but they never put the Post or Collect bit on the email.

Post is the default option anyway, so they won't be held for collection.

ABJ · « **Reply #107 on:** December 30, 2021, 01:41:29 pm »

Quote from: ldsn on December 30, 2021, 01:29:05 pm

Managed to pick up a spare for this and was wondering what blocks we have beyond the usual away blocks?

24, 25 and 26.

30fiver · « **Reply #108 on:** December 30, 2021, 02:56:20 pm »

Quote from: dundeejoe on December 30, 2021, 12:08:00 pm

there was about 20-25 tickets left an end of last sale
no reports of anybody getting one on here
dodgy as phuck

Quote from: VVM on December 30, 2021, 12:15:19 pm

Did anyone even get through though? Seems either a technical issue and they haven't really sold out or something dodgy going on behind the scenes

Yes I got 2 in the 11am sale, another lad I know got 2 as well. No issues queue wise for either of us

30fiver · « **Reply #109 on:** December 30, 2021, 02:57:12 pm »

Quote from: MKB on December 30, 2021, 01:18:25 pm

From @LFCHelp on Twitter:

"For the Arsenal v Liverpool League Cup fixture; we had fewer than 100 tickets left for the sale this morning at 11am. As the game sold out a small number of people were rejected from the queue as we updated the status of the game to 'sold out'."

"We can confirm that all tickets were either sold or in baskets before the rejected status was presented. Demand was extremely high for this fixture. Thank you for your continued support."

I don't know why they put that final sentence. It is both presumptuous and patronising. I wonder how accurate it is to characterise the numbers affected as "small". If several on RAWK are reporting issues, there will have been dozens of others.

The absence of an apology for the clear software glitch is poor too.

I would have liked to have heard what steps they are taking to collect testimony of affected users, and ensure that issues in the interface with Queue-It are resolved before the next sale. I wasn't affected today, but could be next time.

It must have been very frustrating for those who believed they were in a fair queue, and the feedback provides little comfort when you know that basketed tickets don't always proceed to payment and odd ones then reappear.

Will have been a lot of chancers in baskets trying to allocated through F&F to find people who qualify

shaunNW · « **Reply #110 on:** December 30, 2021, 03:18:10 pm »

I was one of the lucky few to get a ticket, only because my friend who had history could view the sale earlier because he had history, so presume everyone else who got tickets did the same

Shanklygates · « **Reply #111 on:** December 30, 2021, 07:48:55 pm »

Quote from: 30fiver on December 30, 2021, 02:57:12 pm

Will have been a lot of chancers in baskets trying to allocated through F&F to find people who qualify

They wouldn't see the tkts unless they qualify themselves would they?

AR48 · « **Reply #112 on:** December 30, 2021, 08:40:47 pm »

I get that the not being able to see games you don’t qualify for was to stop chancers putting tickets in the basket when they didn’t qualify. But surely the way it is now just changes it from what you know to who you know?

Shanklygates · « **Reply #113 on:** December 30, 2021, 08:51:26 pm »

Quote from: AR48 on December 30, 2021, 08:40:47 pm

I get that the not being able to see games you don’t qualify for was to stop chancers putting tickets in the basket when they didn’t qualify. But surely the way it is now just changes it from what you know to who you know?

If they know their login details but that probable means far fewer.

rewood · « **Reply #114 on:** December 30, 2021, 11:46:11 pm »

Anyone tried to distribute Arsenal away ticket? I know it says you can't. But maybe looks like you can. I did practice to kid and looked OK. Although I did get a bit of an error message at one point.

TeddyTime33 · « **Reply #115 on:** December 31, 2021, 01:55:22 am »

Quote from: rewood on December 30, 2021, 11:46:11 pm

Anyone tried to distribute Arsenal away ticket? I know it says you can't. But maybe looks like you can. I did practice to kid and looked OK. Although I did get a bit of an error message at one point.

it's a paper ticket so it won't actually do anything to the ticket

RainbowFlick · « **Reply #116 on:** December 31, 2021, 12:31:33 pm »

Quote from: rewood on December 30, 2021, 11:46:11 pm

Anyone tried to distribute Arsenal away ticket? I know it says you can't. But maybe looks like you can. I did practice to kid and looked OK. Although I did get a bit of an error message at one point.

expressly says you can't distribute in the confirmation

rewood · « **Reply #117 on:** December 31, 2021, 12:37:44 pm »

Paper ticket just landed. No name or anything on it. It's tricky cos the away Cup history on my membership isn't really mine. Like many, this is fall out of fan update.

ChrisLFCKOP · « **Reply #118 on:** December 31, 2021, 01:42:51 pm »

Liverpool have said all tickets have been posted now.

stoz · « **Reply #119 on:** December 31, 2021, 01:56:02 pm »

Quote from: rewood on December 31, 2021, 12:37:44 pm

Paper ticket just landed. No name or anything on it. It's tricky cos the away Cup history on my membership isn't really mine. Like many, this is fall out of fan update.

Not sure what's tricky about it? If the Members card is in your name, then it's yours.