Topic: Friends and Family

[fintanmar]

I now have 22 on my friends and family list!

I thought it was capped at 20?

Any sign when they are starting to use this properly?

[RainbowFlick]

I now have 22 on my friends and family list!

I thought it was capped at 20?

Any sign when they are starting to use this properly?

You can have as many as you want on the list but can only transfer to the amount they say

No news on when it’ll be used. They said Brighton but that never happened.

[adwhite40]

Anyone know how to get over the android/google issue?

Sent ticket via system today but person is using chrome as default and has nfc enabled. Just says error.

Anyone help be appreciated.

[Ziltoid]

Anyone know how to get over the android/google issue?

Sent ticket via system today but person is using chrome as default and has nfc enabled. Just says error.

Anyone help be appreciated.

Same here.  I'm supposed to be getting a ticket from a friend but it's just not happening (I have Chrome and NFC encbaled with Google Pay) so looks like I'm missing my first trip this season and the first time in the Kop for a long time.

[swoopy]

Same here.  I'm supposed to be getting a ticket from a friend but it's just not happening (I have Chrome and NFC encbaled with Google Pay) so looks like I'm missing my first trip this season and the first time in the Kop for a long time.

Do you have Chrome set to be your default browser?
Go into settings, apps, Chrome, 'set all defaults'.
Try again

[Ziltoid]

Do you have Chrome set to be your default browser?
Go into settings, apps, Chrome, 'set all defaults'.
Try again

Yep and NFC "on"

[swoopy]

Yep and NFC "on"

It's not the answer, but I found that I could also log into my Gpay account on a known 'good' phone, download the pass there, and then it would sync to my other phone too, then delete my Gpay account from the 'problem' phone. Not sure if you've got another phone you could try that with too.

[Ziltoid]

Could try. The geezer sending it has Apple and wondered if might be an issue. But I could do a sim swap but it's an Huawei so the Chinese influence might be an issue. 😉

[ABJ]

You can have as many as you want on the list but can only transfer to the amount they say

No news on when it’ll be used. They said Brighton but that never happened.

Where has that been confirmed? I had loads on my list as I buy for quite a lot of mates but had to trim down my list to 20 at the start of the season as the club said that thats the maximum amount that you are allowed. I know a few others that had to do the same as well so I'm interested to know when and where they said that you can have as many as you want on the list.

[scouser102002]

Where has that been confirmed? I had loads on my list as I buy for quite a lot of mates but had to trim down my list to 20 at the start of the season as the club said that thats the maximum amount that you are allowed. I know a few others that had to do the same as well so I'm interested to know when and where they said that you can have as many as you want on the list.

They've said it numerous times on the LFC Chat, and on Twitter.

[ABJ]

They've said it numerous times on the LFC Chat, and on Twitter.

Fair enough but the LFC chat is completely hit and miss as it seems to depend on who actually replies to you as to what you are told, same as LFC Twitter. It would be nice if they officially announced that but clearly that’s too much to ask.

[Jon_YNWA82]

Anyone having issues distributing FA cup tickets to friends and family list?

[gazzalfc]

Anyone having issues distributing FA cup tickets to friends and family list?

Yep. Just tried to do it the usual way I've done every ticket and I get the email. But I don't get the PDF.

I also get the message. Something went wrong, we could not send the ticket (a pdf file) to the designated recipient

[ianrush79]

Yep. Just tried to do it the usual way I've done every ticket and I get the email. But I don't get the PDF.

I also get the message. Something went wrong, we could not send the ticket (a pdf file) to the designated recipient

Same here. Has the club sent out any response to this?

[ripsaw19]

Same here. Has the club sent out any response to this?

I've been having problems too. Trying to sort 9t so I can take my daughter, but when I distribute the ticket, no PDF is attached. Hoping they get it sorted soon

[ianrush79]

I've been having problems too. Trying to sort 9t so I can take my daughter, but when I distribute the ticket, no PDF is attached. Hoping they get it sorted soon

The lfc twitter help got back to me and said to try again tomorrow afternoon as there is an IT problem at the moment

[Momos_righteye]

The lfc twitter help got back to me and said to try again tomorrow afternoon as there is an IT problem at the moment

Cheers for sharing the update, thought they might be capping the number of transfers or something!

[6 Euros]

Has this issue been resolved yet?

[Momos_righteye]

Has this issue been resolved yet?

I was trying this morning at 7am and getting the error message above, haven't tried since

[Danny Boy]

Still not working. I’ve tried to recall and distribute again but can’t even do that. Anyone else?

[gazzalfc]

Working fine now.

You will need to recall the ticket and distribute it again but you get the PDF as normal

[Momos_righteye]

Working fine now.

You will need to recall the ticket and distribute it again but you get the PDF as normal

Cheers for the heads up, will try again

[77kop05]

No joy here, still getting the error code.

[matchball]

No joy here, still getting the error code.

Got a Server error yesterday evening and again today when trying to distribute ticket.

Contacted Ticket office and was told to try again nearer the match as they are experiencing Server issues.

[77kop05]

Got a Server error yesterday evening and again today when trying to distribute ticket.

Contacted Ticket office and was told to try again nearer the match as they are experiencing Server issues.

Ok, cheers. Let's hope they have it sorted by then !

[ianrush79]

No joy here, still getting the error code.

I managed to distribute two tickets this afternoon without any problems

[Momos_righteye]

Any one able to distribute Tickets for the Brentford game?

I'm getting an internal error message, not sure if its just me though? I distributed a ticket for the Shrewsbury game last week without any issues

[Barrowred]

Any one able to distribute Tickets for the Brentford game?

I'm getting an internal error message, not sure if its just me though? I distributed a ticket for the Shrewsbury game last week without any issues

I had the same

[77kop05]

Any one able to distribute Tickets for the Brentford game?

I'm getting an internal error message, not sure if its just me though? I distributed a ticket for the Shrewsbury game last week without any issues

Yep,  same issue still with mine to. They said to try again tomorrow.

[igloo]

Same for me. They know about the issue, seen on twitter...

[AR48]

How close to kick off can you distribute a ticket?

[TeddyTime33]

How close to kick off can you distribute a ticket?

think they say 2hrs but I'd still try anyway cause they talk rubbish all the time

[AR48]

think they say 2hrs but I'd still try anyway cause they talk rubbish all the time

Yep. Worked an hour before. Mate had a new phone issue. Easier to distribute to himself rather than delete pass from one phone and move to the next!

[DougLFC94]

How close to kick off can you distribute a ticket?

Due to a phone issue I did it 8 minutes before KO against Man City and thankfully it worked!

[cmccarthy81]

Just to confirm - can you only distribute to F&F list now?

[TeddyTime33]

Just to confirm - can you only distribute to F&F list now?

seems to let me distribute to anyone

[cmccarthy81]

seems to let me distribute to anyone

Thanks.

[Smudge]

Does anyone know if or how you can remove yourself from someone else's FF list?

Basically I allowed someone to add me to their FF list and they are buying tickets with my credits without me agreeing to it.

[Barneylfc∗]

Does anyone know if or how you can remove yourself from someone else's FF list?

Basically I allowed someone to add me to their FF list and they are buying tickets with my credits without me agreeing to it.

They should also be on your list. I would imagine that deleting them from yours also deletes you from theirs

[DangerScouse]

Does anyone know if or how you can remove yourself from someone else's FF list?

Basically I allowed someone to add me to their FF list and they are buying tickets with my credits without me agreeing to it.

Cheeky fucker. I'd report the person.