the fact they gave your mate the paper ticket at anfield means you did something right.
did they make him pay £10 for the paper ticket, they usually do as its not their fault he didnt have your card to get in ?
after reading your explination, i think you will be fine with lfc as that should satisfy their investigation.
your mate could always back up your story if needed as well.
keep us up dated mate and YNWA !
They do what they want. I had one of my mates cards whose work (until the last few weeks) precluded him from coming to Champions League games as we have to set off mid afternoon to make it and while they had 3 at their garage, they had only 2 - so no time off between April and October for him. There is an element of dishonesty in that period over him buying the tickets knowing he can't go in fairness, but he knew he would in future and like all the various ladders we have, no-one wants to fall off. But the card often goes to someone who has attended games, but doesn't have an attendance record through a fancard.
Over summer, I had the card because I had moved it on for him for the semi final as he couldn't attend. On the day of the first group game I messaged him to say I had his card and would wire him the money that day and he told me that I couldn't have it, as he ordered a new one over summer as he thought he had lost his - a ballache because I assumed he would know I still had it. Obviously his old card wouldn't work and we were halfway up the M1, so I told the lad in the car with us that if for any reason he couldn't get in, he could have mine and I would watch in a pub as I felt guilty for bringing him along and not fully sorting it out prior to departure. We called the ticket office and went through all the procedure and were told about the £10 charge. I had to get the ticket holder to call them himself before it could be sorted out. I showed my ID etc and they gave me a duplicate at the ticket office. In the end they waived the £10 charge anyway. Seems they make it up as they go along.
When people can't attend, I often take the mantle of sorting out the moving on of their ticket because I try to ensure we have someone else from relatively near us, in our actual car, which means the petrol money is split better between us all and always sell at face value. There's one fella in our group who through a variety of spares has done every game in Europe at home for about a year and a half but hasn't managed to get his own card on the ladder yet, so I always tend to sort him first if we do have a spare, as a sort of mates loyalty as he simply wouldn't get one otherwise- absolutely no chance this season for instance - but he's done them all.
Hope you sort it out Tony as it sounds like bullshit to be honest. We all know and have seen throughout your time on here, that you sort people out fairly and honestly. We all do it at times. Like you say, can we not do something about the tickets that are *obviously* going for £150+ and especially away games. It's an increasingly closed shop, and I'm not too bothered personally if two lads have a couple of cards on 17+ aways and share the tickets among the five of them depending on who can afford it or is available to go, but seeing away tickets on resale websites for near £200 when others can't get a sniff is depressing. They'd be really easy to catch as the seat details on the ticket would match back to whoever purchased as well. I guess the only outlier is someone who has sold a ticket at face value in good faith, only for that person to then profiteer off it, which would be unfortunate for them to be fair. But that would be a more pressing concern for me.