Author Topic: Friends and Family  (Read 102291 times)

Offline Philipm20

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Re: Friends and Family
« Reply #440 on: July 28, 2022, 08:59:08 am »
Is there a limit to how many games a ST holder can forward to a F&F?  I'm planning on sharing my ST with a mate this season as I'll miss most midweeks due to work, so was hoping to transfer a few to him.

This is off the FAQ's

Is there a limit to how many tickets I can transfer in a season?

There is no limit to how many games you can transfer during the season.

https://www.liverpoolfc.com/tickets/ticket-forwarding-and-ticket-exchange-faq-s

Offline TTB

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Re: Friends and Family
« Reply #441 on: July 28, 2022, 02:47:33 pm »
If I want to take my nephew using one of our three season tickets can I download his pass to my phone. He's only 10 and obviously doesn't have a phone and I will already have my season ticket pass on my phone.

Last season a mate took his two boys and he put all three passes on his phone will that still work?

Offline MomoWasBoss

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Re: Friends and Family
« Reply #442 on: July 28, 2022, 06:14:11 pm »
If I want to take my nephew using one of our three season tickets can I download his pass to my phone. He's only 10 and obviously doesn't have a phone and I will already have my season ticket pass on my phone.

Last season a mate took his two boys and he put all three passes on his phone will that still work?

Yes you can have more than one pass on your phone, just scan him in and then scan yourself in on the other ticket
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Offline John C

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Re: Friends and Family
« Reply #443 on: July 28, 2022, 10:17:30 pm »
Yes you can have more than one pass on your phone, just scan him in and then scan yourself in on the other ticket
Is there a question about how you get more than one pass on a phone though?. Now that everyone will need their own ID.

Offline gazzalfc

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Re: Friends and Family
« Reply #444 on: July 29, 2022, 09:02:27 am »
Is there a question about how you get more than one pass on a phone though?. Now that everyone will need their own ID.

Shouldn't matter as you download each NFC ticket to either your Apple pay or Google Pay (now Wallet) regardless of if each ticket has it's own ID.

Download all 3 to the app, use one at the turnstile, then swipe to the next ticket and repeat.

Offline Dan The Man 28373

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Re: Friends and Family
« Reply #445 on: July 31, 2022, 12:52:37 am »
Is there anything else I need to do to forward tickets to my linked Friends & Family?  It's just the Distribute option on the Crystal Palace game is still greyed out.

I know the deadline to add new Friends & Family is 5th August, so assume the ticket office will announce something around that date.

And is there anything on the Ticket Exchange?

Offline Pistolero

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Re: Friends and Family
« Reply #446 on: August 5, 2022, 12:08:00 pm »
Is there anything else I need to do to forward tickets to my linked Friends & Family?  It's just the Distribute option on the Crystal Palace game is still greyed out.

I know the deadline to add new Friends & Family is 5th August, so assume the ticket office will announce something around that date.

And is there anything on the Ticket Exchange?


The Distribute option doesnt go live till next week mate....
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Offline Strummer77

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Re: Friends and Family
« Reply #447 on: August 5, 2022, 06:07:41 pm »
Anyone else not able to add now? I know deadline has passed but some seem to be still adding but the option has gone for me!

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Re: Friends and Family
« Reply #448 on: August 5, 2022, 07:23:01 pm »
Nope, still available.

Offline RedPat

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Re: Friends and Family
« Reply #449 on: August 5, 2022, 08:04:29 pm »
Gone for me now
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Offline KM519

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Re: Friends and Family
« Reply #450 on: August 5, 2022, 08:09:42 pm »
Gone for me now

Was there a deadline time? If it just said "the 5th", should have been all day.

Offline KM519

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Re: Friends and Family
« Reply #451 on: August 5, 2022, 08:24:49 pm »
Once you download your NFC pass (I'm a season ticket holder), how do you then forward on tickets to people on your friends / family list? Or is this yet to be announced? Thanks

Offline KM519

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Re: Friends and Family
« Reply #452 on: August 5, 2022, 08:28:33 pm »
Also, to add 2 ST passes to the same phone, do you simply just sign into the 2 accounts on the one phone and download the NFC pass, accordingly? And, once downloaded, that's it - you can't download again to any other phone, unless you request the TO reset it?

Offline jonnypb

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Re: Friends and Family
« Reply #453 on: August 5, 2022, 08:33:01 pm »
Was there a deadline time? If it just said "the 5th", should have been all day.

Yes it stated 4pm in the email.

Offline KM519

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Re: Friends and Family
« Reply #454 on: August 5, 2022, 08:36:03 pm »
Yes it stated 4pm in the email.

Missed that. Cheers

Offline Pinehurst Alan

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Re: Friends and Family
« Reply #455 on: August 6, 2022, 07:33:01 am »
Just a word of warning. I had three passes on my phone for the Strasbourg game last Sunday.

First 2 scanned in fine. The third (mine) refused to work and said that it had already been scanned.  It hadn’t.

Whilst the stewards were decent and let me in, I do wonder if there is now some kind of security feature which means a single phone can only be used twice. I do recall reading somewhere that the maximum you can have on one phone is 2 passes.

Offline ant

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Re: Friends and Family
« Reply #456 on: August 6, 2022, 10:28:18 am »
brother got 3 (his, mum and lad) on his 1 phone and all work fine at anfield - ynwa
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Offline gazzalfc

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Re: Friends and Family
« Reply #457 on: August 6, 2022, 11:17:17 am »
No sign of this 'fan update' is there?

Offline Kls89

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Re: Friends and Family
« Reply #458 on: August 6, 2022, 03:58:33 pm »
Just a word of warning. I had three passes on my phone for the Strasbourg game last Sunday.

First 2 scanned in fine. The third (mine) refused to work and said that it had already been scanned.  It hadn’t.

Whilst the stewards were decent and let me in, I do wonder if there is now some kind of security feature which means a single phone can only be used twice. I do recall reading somewhere that the maximum you can have on one phone is 2 passes.

I had mine and my 2 childrens on one phone (iPhone) for the Strasbourg game and all three scanned in fine. Had no issues all last season either.

Offline KM519

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Re: Friends and Family
« Reply #459 on: August 7, 2022, 01:43:52 pm »
How do you forward tickets to friends and family linked to your account. Thanks

Offline jonnypb

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Re: Friends and Family
« Reply #460 on: August 7, 2022, 04:05:29 pm »

Offline gregor

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Re: Friends and Family
« Reply #461 on: August 7, 2022, 06:20:33 pm »
Has anyone managed to do this yet? Mate of mine is forwarding his ticket on to me for the Palace game, it's showing in his wallet but no option to distribute yet.

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Re: Friends and Family
« Reply #462 on: August 7, 2022, 06:26:16 pm »
Has anyone managed to do this yet? Mate of mine is forwarding his ticket on to me for the Palace game, it's showing in his wallet but no option to distribute yet.

They've been telling people on twitter it will only become active 48 hours before the game

Offline gregor

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Re: Friends and Family
« Reply #463 on: August 7, 2022, 06:28:38 pm »
They've been telling people on twitter it will only become active 48 hours before the game

Nice one, thanks.

Offline Dan The Man 28373

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Re: Friends and Family
« Reply #464 on: August 8, 2022, 10:43:56 am »
They've been telling people on twitter it will only become active 48 hours before the game

I've been in my account just now & the Distribute & Recall buttons are no longer greyed out for the Palace game.. But still can't distribute to a member of my F&F.

Offline Gladbach73

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Re: Friends and Family
« Reply #465 on: August 8, 2022, 02:49:50 pm »
Heading to Australia for 3 1/2 weeks at the end of September, son taking my season ticket for the league games. My question is what happens to the European game I send him, does he get the credit or does it remain with me?
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Offline jonnypb

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Re: Friends and Family
« Reply #466 on: August 8, 2022, 02:57:21 pm »
Heading to Australia for 3 1/2 weeks at the end of September, son taking my season ticket for the league games. My question is what happens to the European game I send him, does he get the credit or does it remain with me?

Remains with you.  Cup credits will stay with the person who originally purchased the tickets.  Credits are only transferred for Premier League games this season.

Offline Gladbach73

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Re: Friends and Family
« Reply #467 on: August 8, 2022, 03:43:40 pm »
Remains with you.  Cup credits will stay with the person who originally purchased the tickets.  Credits are only transferred for Premier League games this season.

The league game transfer is only for members though ? Correct? Season ticket holders can’t have the league game taken off them I thought?
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Offline ant

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Re: Friends and Family
« Reply #468 on: August 8, 2022, 06:40:26 pm »
I've been in my account just now & the Distribute & Recall buttons are no longer greyed out for the Palace game.. But still can't distribute to a member of my F&F.
the recall button might disappear before palace as the club are saying its not an option this season, the ticket stays with the person who has it on their phone !
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Offline Hij

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Re: Friends and Family
« Reply #469 on: August 8, 2022, 06:41:56 pm »
The league game transfer is only for members though ? Correct? Season ticket holders can’t have the league game taken off them I thought?
Nothing will happen to any of the games you send him in regards your season ticket.
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Offline ianrush79

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Re: Friends and Family
« Reply #470 on: August 9, 2022, 05:39:49 pm »
Has anyone had any joy transferring ST tickets for the Palace game to F&F yet? Ours is still greyed out
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Offline Shanklygates

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Re: Friends and Family
« Reply #471 on: August 9, 2022, 06:09:59 pm »
Has anyone had any joy transferring ST tickets for the Palace game to F&F yet? Ours is still greyed out
Isn't it 48 hours before only? Think I read that on here somewhere but might be wrong
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Offline KM519

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Re: Friends and Family
« Reply #472 on: August 9, 2022, 09:01:00 pm »
Is it possible to send 2 tickets to the same person for the same game? For example, if 2 ST holders have the same person listed as F/F, then theoretically that is possible, right? Or could there be a mechanism in the system that recognises the recipient as having already received a ticket when attempting to send the second one?

Offline Barneylfc∗

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Re: Friends and Family
« Reply #473 on: August 9, 2022, 10:17:14 pm »
Why would the same person want or need 2 tickets for the same game?
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Offline KM519

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Re: Friends and Family
« Reply #474 on: August 9, 2022, 10:40:56 pm »
Why would the same person want or need 2 tickets for the same game?

So they can go to the game with whoever they want and not be restricted by pre-determined F/F lists locked in months previously.

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Re: Friends and Family
« Reply #475 on: August 10, 2022, 09:44:11 pm »
"Forward ticket" button now lights up on the website when you want to transfer a ticket, but you can't transfer it anywhere yet. Looks like they're nearly ready to go.

Non-members can also download an 'nfc pass' by adding the product to the basket on the site as well which I'd guess is how they're going to gain entry this season.

Offline KM519

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Re: Friends and Family
« Reply #476 on: August 10, 2022, 10:19:51 pm »
"Forward ticket" button now lights up on the website when you want to transfer a ticket, but you can't transfer it anywhere yet. Looks like they're nearly ready to go.

Non-members can also download an 'nfc pass' by adding the product to the basket on the site as well which I'd guess is how they're going to gain entry this season.

Once F/F are forwarded a ticket, I assume they receive an email with instructions about how to download their tickets, NFC pass, etc?

Offline Barneylfc∗

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Re: Friends and Family
« Reply #477 on: August 10, 2022, 11:18:04 pm »
"Forward ticket" button now lights up on the website when you want to transfer a ticket, but you can't transfer it anywhere yet. Looks like they're nearly ready to go.

Non-members can also download an 'nfc pass' by adding the product to the basket on the site as well which I'd guess is how they're going to gain entry this season.

What do non members need to add? Logged into my kids account there and can't see an option to add anything to enable the NFC pass button

Both my kids seem to have the ability to add to F&F. Neither have any membership. My lads account was made last summer, my daughter's about a month ago.
« Last Edit: August 10, 2022, 11:22:22 pm by Barneylfc∗ »
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Re: Friends and Family
« Reply #478 on: August 10, 2022, 11:22:03 pm »
What do non members need to add? Logged into my kids account there and can't see an option to add anything to enable the NFC pass button

https://ticketing.liverpoolfc.com/en-GB/memberships/general%20admission%20nfc%20pass

This page. Guessing you have to 'purchase' that on each of your kids accounts and then download the pass from 'your account' after purchase. Guess it will be under the memberships tab.

Offline Barneylfc∗

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Re: Friends and Family
« Reply #479 on: August 10, 2022, 11:28:28 pm »
https://ticketing.liverpoolfc.com/en-GB/memberships/general%20admission%20nfc%20pass

This page. Guessing you have to 'purchase' that on each of your kids accounts and then download the pass from 'your account' after purchase. Guess it will be under the memberships tab.

Sorted. Nice one 👍
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