Author Topic: Friends and Family  (Read 102290 times)

Offline Levitz

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Re: Friends and Family
« Reply #200 on: October 1, 2021, 02:01:18 pm »
Anyone know what happens on price difference if you distribute an adult ticket to a child. Do they just have to pay full whack? I'm trying to help get a mate's daughter to her first game.
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Offline Welshred

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Re: Friends and Family
« Reply #201 on: October 1, 2021, 02:15:46 pm »
No difference for the games so far, club may change it in the future though

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Re: Friends and Family
« Reply #202 on: October 1, 2021, 06:42:18 pm »
Presume some others are also struggling with distributing to a family member for City?
Sent a ticket to my Dad, when he opens the link in the pdf it comes up with the Google pay Web page saying "an error has occurred, please try again"
Tried recalling and distributing again but same message.
Will probably end up going up Sunday to the windows to sort I'm sure.

Offline scouser102002

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Re: Friends and Family
« Reply #203 on: October 1, 2021, 07:46:24 pm »
Download it using Chrome.

Set Chrome as the default browser

Online swoopy

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Re: Friends and Family
« Reply #204 on: October 1, 2021, 08:32:55 pm »
Download it using Chrome.

Set Chrome as the default browser

I was using chrome so not sure what was wrong.
Got round it by adding my dads Google account to my phone and downloading it to that. When he then opened Google pay it automatically downloaded the ticket to his phone too with it being the same account.

Offline Oh Yes BisCAN

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Re: Friends and Family
« Reply #205 on: October 1, 2021, 09:18:49 pm »
When is the latest you can transfer a ticket? Mate is suffering (we think not COVID as NHS antigen coming up negative), but he's debating binning it off Sunday.
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Offline redmen27

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Re: Friends and Family
« Reply #206 on: October 1, 2021, 09:53:23 pm »
Purchased a ticket for a mate today in the sale but no option available to transfer to him. He’s on my friends and family but distribute option is greyed out ??

Any ideas
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Offline Welshred

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Re: Friends and Family
« Reply #207 on: October 1, 2021, 09:57:21 pm »
Purchased a ticket for a mate today in the sale but no option available to transfer to him. He’s on my friends and family but distribute option is greyed out ??

Any ideas

You're not able to distribute it, the club have said so and has been discussed in the other threads on here :)

Offline TeddyTime33

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Re: Friends and Family
« Reply #208 on: October 2, 2021, 01:23:45 am »
Purchased a ticket for a mate today in the sale but no option available to transfer to him. He’s on my friends and family but distribute option is greyed out ??

Any ideas
have to contact the club I believe

Offline Girder of Girth

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Re: Friends and Family
« Reply #209 on: October 5, 2021, 09:32:28 am »
have to contact the club I believe
I asked about this. Here's the response I got:

Tickets bought in the Additional Members Sale cannot be distributed online. The ticket holder needs to email the ticketing team here https://t.co/J93yuPSFYS with their full details and with the name, address and date of birth of the person they wish to distribute to. That person will need to attend the ticket office before the game with ID and the staff there will help. Thanks!
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Offline TeddyTime33

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Re: Friends and Family
« Reply #210 on: October 5, 2021, 09:39:28 am »
I asked about this. Here's the response I got:

Tickets bought in the Additional Members Sale cannot be distributed online. The ticket holder needs to email the ticketing team here https://t.co/J93yuPSFYS with their full details and with the name, address and date of birth of the person they wish to distribute to. That person will need to attend the ticket office before the game with ID and the staff there will help. Thanks!
just seems an added step to interfere with touts (won't work) which really just impacts normal fans

Offline SouthDerryLaggo

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Re: Friends and Family
« Reply #211 on: October 5, 2021, 10:09:00 am »
just seems an added step to interfere with touts (won't work) which really just impacts normal fans
Their thinking may be why are people buying in the additional members sale if they can’t go to the game. Especially now with credits not counting. Would definitely be a red flag for touts.
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Offline Girder of Girth

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Re: Friends and Family
« Reply #212 on: October 5, 2021, 10:10:42 am »
Their thinking may be why are people buying in the additional members sale if they can’t go to the game. Especially now with credits not counting. Would definitely be a red flag for touts.
I work in A&E and sometimes have very late notice shift changes, so may have to offload at the last minute.
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Offline TeddyTime33

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Re: Friends and Family
« Reply #213 on: October 5, 2021, 10:41:04 am »
Their thinking may be why are people buying in the additional members sale if they can’t go to the game. Especially now with credits not counting. Would definitely be a red flag for touts.
you could easily buy a ticket on a Monday and not be able to go by Saturday, if they implemented the F&F list properly like they said they were gonna do then being able to distribute to anyone wouldn't be an issue

Offline VVM

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Re: Friends and Family
« Reply #214 on: October 5, 2021, 11:35:43 am »
What happened with the Friends and Family list? Was a bit of a faff considering all the potential people who might want a ticket off me if I ended up not being able to attend and then it just never mattered and you can send to absolutely anyone with no limits.

Offline Levitz

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Re: Friends and Family
« Reply #215 on: October 5, 2021, 12:44:18 pm »
I work in A&E and sometimes have very late notice shift changes, so may have to offload at the last minute.

You can resell it through the club. I mean, I thought we wanted spares to be sold at the window on matchday
« Last Edit: October 5, 2021, 12:45:53 pm by Levitz »
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Offline TeddyTime33

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Re: Friends and Family
« Reply #216 on: October 5, 2021, 01:36:09 pm »
You can resell it through the club. I mean, I thought we wanted spares to be sold at the window on matchday
why can't he transfer to a friend or family member first? No one wants spares sold at the window

Offline Levitz

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Re: Friends and Family
« Reply #217 on: October 5, 2021, 02:00:42 pm »
why can't he transfer to a friend or family member first? No one wants spares sold at the window

I thought that specific question was just offloading the ticket if you can't go, you can even if you bought in the AMS.

On the F&F I thought people wanted to break the culture which creates it's own closed shop of who you know etc.....and for more locals to get back in....

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Offline SouthDerryLaggo

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Re: Friends and Family
« Reply #218 on: October 5, 2021, 02:22:17 pm »
For the city game, were the tickets allowed to be transferred to anyone? And not just people with 3+ credits? That’s bullshit if so. Have a few on my friends list with paid memberships who would have loved to have gone but I wasn’t able to buy for them as they didn’t have the required credits.
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Offline Welshred

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Re: Friends and Family
« Reply #219 on: October 5, 2021, 02:31:17 pm »
Yep you could transfer to anyone

Offline Hij

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Re: Friends and Family
« Reply #220 on: October 5, 2021, 02:32:13 pm »
why can't he transfer to a friend or family member first? No one wants spares sold at the window
Not even at the window. Someone can just buy it on their phone outside the stadium and go in.
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Offline Hij

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Re: Friends and Family
« Reply #221 on: October 5, 2021, 02:32:44 pm »
For the city game, were the tickets allowed to be transferred to anyone? And not just people with 3+ credits? That’s bullshit if so. Have a few on my friends list with paid memberships who would have loved to have gone but I wasn’t able to buy for them as they didn’t have the required credits.
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Offline Levitz

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Re: Friends and Family
« Reply #222 on: October 5, 2021, 02:41:11 pm »
For the city game, were the tickets allowed to be transferred to anyone? And not just people with 3+ credits? That’s bullshit if so. Have a few on my friends list with paid memberships who would have loved to have gone but I wasn’t able to buy for them as they didn’t have the required credits.


I think this was odd. There were still tickets available on the day that people with less than 3 couldn't buy on the website but if you already had a ticket you can transfer to anyone.
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Offline Barneylfc∗

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Re: Friends and Family
« Reply #223 on: October 6, 2021, 11:13:17 am »
For the city game, were the tickets allowed to be transferred to anyone? And not just people with 3+ credits? That’s bullshit if so. Have a few on my friends list with paid memberships who would have loved to have gone but I wasn’t able to buy for them as they didn’t have the required credits.

I was able to get someone sorted with a ticket on Sunday in 306 that was bought at about 11.30 on Sunday morning. Non member, not even a Liverpool fan.

The person who owned the account just gave us the log in details for him to download the pass to his phone.
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Offline Spongebob Redpants

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Re: Friends and Family
« Reply #224 on: October 9, 2021, 11:57:45 am »
Can anyone advise how to transfer my ticket . Can't make the Brighton game , so was going to transfer to a friend who's a member ( just added to my friends and family list ) .

He said someone transferred a ticket for a recent game just using his full name and email address . Wnen i login to my account , I can't find anywhere to do this ?

Just logged in to my account and tried to transfer ticket using distribute , but when i select game and click on distribute , it says I've not selected a ticket to distribute ?
« Last Edit: October 9, 2021, 12:28:19 pm by Spongebob Redpants »
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Offline Philipm20

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Re: Friends and Family
« Reply #225 on: October 9, 2021, 12:54:45 pm »
Can anyone advise how to transfer my ticket . Can't make the Brighton game , so was going to transfer to a friend who's a member ( just added to my friends and family list ) .

He said someone transferred a ticket for a recent game just using his full name and email address . Wnen i login to my account , I can't find anywhere to do this ?

Just logged in to my account and tried to transfer ticket using distribute , but when i select game and click on distribute , it says I've not selected a ticket to distribute ?

You are doing the correct process but the game is not currently available to distribute just yet.  When its available you will put your friends Name and Email in and they will recieve an email to add to their phone.

Offline Levitz

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Re: Friends and Family
« Reply #226 on: October 9, 2021, 12:58:41 pm »
Can anyone advise how to transfer my ticket . Can't make the Brighton game , so was going to transfer to a friend who's a member ( just added to my friends and family list ) .

He said someone transferred a ticket for a recent game just using his full name and email address . Wnen i login to my account , I can't find anywhere to do this ?

Just logged in to my account and tried to transfer ticket using distribute , but when i select game and click on distribute , it says I've not selected a ticket to distribute ?

In the Tickets section in your account at the top it says:

Tickets

The "Distribute" option for the Manchester City game will be available from Tuesday 28 September.

When Brighton is available to distribute the message should change to reflect that
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Offline Spongebob Redpants

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Re: Friends and Family
« Reply #227 on: October 9, 2021, 01:05:09 pm »

Ah thanks for the advice chaps - much appreciated !
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Offline RainbowFlick

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Re: Friends and Family
« Reply #228 on: October 17, 2021, 08:58:06 pm »
Someone just pointed me to this from LFC Help Twitter. Transfer system now going forward not using just email.

https://twitter.com/lfchelp/status/1445741540207329297?s=21

Posted on the 6th but still no other confirmation AFAIK? I’ve given my Brighton ticket to someone else and but can go now. Would’ve been a lot less hassle if it was email transfer. Sigh.
« Last Edit: October 17, 2021, 11:59:03 pm by RainbowFlick »
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Offline Annie Road 64

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Re: Friends and Family
« Reply #229 on: October 17, 2021, 09:51:30 pm »
Does anyone know how i can transfer my season ticket for v Brighton game ,? When i click distribute , It comes up with the message please press distribute ? I'm confused   

Offline peter talman

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Re: Friends and Family
« Reply #230 on: October 17, 2021, 10:00:35 pm »
Too early to distribute

Offline carl123uk

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Re: Friends and Family
« Reply #231 on: October 18, 2021, 01:47:09 pm »
Does anyone know if you delete someone off your friends and family list does it delete it off the other person's as well?

Offline RainbowFlick

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Re: Friends and Family
« Reply #232 on: October 18, 2021, 02:29:05 pm »
announcement on the new transfer system coming soon, deffo gonna be there for Brighton it sounds like, so I'd be sure to update your list (assuming the original deadline doesn't matter).
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Offline Shanklygates

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Re: Friends and Family
« Reply #233 on: October 18, 2021, 06:33:40 pm »
Does anyone know if you delete someone off your friends and family list does it delete it off the other person's as well?
Didn't used to but think it does now
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Offline redgriffin73

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Re: Friends and Family
« Reply #234 on: October 18, 2021, 09:08:05 pm »
Yeah I'm pretty sure it does now. You used to have to add in both directions too but only need to do it one way now.
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Offline Danny Boy

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Re: Friends and Family
« Reply #235 on: October 19, 2021, 05:46:18 pm »
announcement on the new transfer system coming soon, deffo gonna be there for Brighton it sounds like, so I'd be sure to update your list (assuming the original deadline doesn't matter).

where have you seen this?

Offline RainbowFlick

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Re: Friends and Family
« Reply #236 on: October 20, 2021, 02:56:26 pm »
where have you seen this?

they DMd me on Twitter. They've just tweeted saying distribution from Brighton is now available. It doesn't seem to work but it seems it's via NFC and not email now if you try and distribute a ticket.

also

'Please make the supporters aware that they will be subject to stringent checks before entering the stadium and they will be expected to bring photographic ID that must match the names of each given supporter.'

fucking hell


edit: seems the TO have confused the situation and it's going to be email transfer again. ignore!
« Last Edit: October 20, 2021, 03:59:37 pm by RainbowFlick »
YNWA.

Offline Danny Boy

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Re: Friends and Family
« Reply #237 on: October 20, 2021, 03:39:25 pm »
they DMd me on Twitter. They've just tweeted saying distribution from Brighton is now available. It doesn't seem to work but it seems it's via NFC and not email now if you try and distribute a ticket.

also

'Please make the supporters aware that they will be subject to stringent checks before entering the stadium and they will be expected to bring photographic ID that must match the names of each given supporter.'

fucking hell

Their tweet says it’s the same as the previous match ie email

Offline RainbowFlick

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Re: Friends and Family
« Reply #238 on: October 20, 2021, 03:59:04 pm »
Their tweet says it’s the same as the previous match ie email

yeah - their DMs to me have been the opposite and when you actually logged in, it was setup for NFC transfer lol. If you delete your cache it goes back to email transfer now. Seems like they setup the new way but haven't followed through.

Clear as mud as always.
« Last Edit: October 20, 2021, 04:12:19 pm by RainbowFlick »
YNWA.

Offline Annie Road 64

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Re: Friends and Family
« Reply #239 on: October 20, 2021, 06:34:49 pm »
Just sent my ticket to a mate he has had a confirmation email but the ticket not showing on his phone plus when he got confirmation they sent it with his surname first , and first name second ,  Hope this doesn't cause problem transferring it to his phone ?