Topic: BT Broadband

[mulfella]

They have died and are thereby dead. They are re-animated corpses. The undead is a subset of the dead.

Ven diagram or it didn't happen

[ElSheak]

BT HomeHub routers now have issues with the firmware, where uploading files (of almost any size) resets the Hub.

BT know this and provide fuck all work arounds and the BT Boards are full of people with the same problems.

No sign of a new firmware update after promises from BT.

Ok apart from this load of bollocks.

[AJ]

DownStream Connection Speed     5611 kbps

At last!

[tdog]

Bt are quite good, they don't care about P2P.

[Stonerdude]

Bt are quite good, they don't care about P2P.

[iSmiff]

Bt are quite good, they don't care about P2P.

they do, it just varies in different areas

[tdog]

they do, it just varies in different areas

interesting, do they slow the speed down on purpose then? i always thought they were too much in debt to be bothering about p2p usage.

[SP]

Ven diagram or it didn't happen

Ven diagram.

[DanFromMars]

Sign up with Be, they're boss.

[Frank.]

I've got Sky and it was around 6MB on an 8MB line. Now i'm lucky to get 2mb at off peak times. At my dads hes got Virgin 20mb and has never got under 12mb even at peak. They're deffinately the best and most consistant

[redchiz]

I've got Sky and it was around 6MB on an 8MB line. Now i'm lucky to get 2mb at off peak times. At my dads hes got Virgin 20mb and has never got under 12mb even at peak. They're deffinately the best and most consistant

Unless you haven't got a cable in your street, obviously.

[iSmiff]

I've got Sky and it was around 6MB on an 8MB line. Now i'm lucky to get 2mb at off peak times. At my dads hes got Virgin 20mb and has never got under 12mb even at peak. They're deffinately the best and most consistant

Yes, based on that one example they're clearly the best in the business.

FFS

[SP]

Are Virgin's call centres the same ones that NTL used? If so, the possibility of ever having to call them would put me off even contemplating using them.

[iSmiff]

hehe, one of my mates BE connection has been dropping like crazy the last 2 weeks so he phoned them up, got some Indian chap on the line who clearly was lifted straight form Fonejacker, not the "ings" indian guy thought, the "Doovde" guy

"Can I have your BIT number"

"Sorry, my BIT number "

"Yes sir, the BIT number"

"I don't know what a BIT number is"

"You're BIT number for your telephone Sir"

"My BT number?"

"Yes Sir, you're BIT number"

[AJ]

I've got Sky and it was around 6MB on an 8MB line. Now i'm lucky to get 2mb at off peak times. At my dads hes got Virgin 20mb and has never got under 12mb even at peak. They're deffinately the best and most consistant

Do what I did, ring them and ask them to manually up the speed. Mine's gone up again: DownStream Connection Speed     7093 kbps.

[iSmiff]

Do what I did, ring them and ask them to manually up the speed. Mine's gone up again: DownStream Connection Speed     7093 kbps.

you should ring them again and ask for more

[SP]

you should ring them again and ask for more

[Frank.]

Yes, based on that one example they're clearly the best in the business.

FFS

Not just based on mine but based on friends who say the same ffs.

[anon-y-mouse]

Not just based on mine but based on friends who say the same ffs.

I'd be inclined to agree. Did I not recieve free BB from BT I would always take the cable option provided it was available in my area.

[Ciara (with a capital "C")]

I recently left BT for Sky.

We were paying BT £81pm for broadband, a telephone line (we don't have a home phone) and BT Sports. It went up to £91 2 months ago so I thought f-that and called Sky to see what they could do. Long story short, Sky could do us everything for a lot less and some add-ons we had elsewhere that we moved across.

However, I have received my 'final bill' from BT which says I am in credit by £414 and they would refund me within the next 7-14 days.

How on earth does that happen? We had been with BT for a long time, maybe 7-8 years, and were never ever paying that much but our recent deal expired and I didn't contact them to see if they could do better, so we had been paying £81 for the best part of a year I'd say, up from £50 something.

But I didn't think this happened with phone/broadband.

[duvva 💅]

I recently left BT for Sky.

We were paying BT £81pm for broadband, a telephone line (we don't have a home phone) and BT Sports. It went up to £91 2 months ago so I thought f-that and called Sky to see what they could do. Long story short, Sky could do us everything for a lot less and some add-ons we had elsewhere that we moved across.

However, I have received my 'final bill' from BT which says I am in credit by £414 and they would refund me within the next 7-14 days.

How on earth does that happen? We had been with BT for a long time, maybe 7-8 years, and were never ever paying that much but our recent deal expired and I didn't contact them to see if they could do better, so we had been paying £81 for the best part of a year I'd say, up from £50 something.

But I didn't think this happened with phone/broadband.

That should pay for a few dates on the Taylor tour next summer

[Ben S]

How do people pay so much for BT broadband. Surely should be no more than about £24 month.

[Ciara (with a capital "C")]

That should pay for a few dates on the Taylor tour next summer

Haha! You’d hope so!

[Ciara (with a capital "C")]

How do people pay so much for BT broadband. Surely should be no more than about £24 month.

Got lazy. Let it creep up without negotiating a new price after our 18month term ended.

[Statto Red]

I'm on BT Broadband, on a fixed term contract until the end of January, which is now at £42.24 a month , definitely looking to leave BT when the contract is up.

I'm looking at Plusnet, unlimited fibre for £23.99 a month, on an 18 month contract,  29.2Mb minimum guaranteed speed, 8 - 10Mb estimated upload speed is the package.

[Wabaloolah]

How do people pay so much for BT broadband. Surely should be no more than about £24 month.

with phone line mine is £78 per month, it's Fibre to the Property 1gb connection, I will be leaving, however, once my contract ends in August as much cheaper deals now available

[Wabaloolah]

Just had a look and equivalent to my BT set up I can get Talk Talk for £49, Sky for £51 and Vodafone for £55.  BT are coming out now at £55 but don't want to recontract with them

[Ben S]

Well yes,  was more thinking of FTTC rather than FTTP.
Eitherway, wouldn't touch talk talk or Vodafone with someone else's shitty stuck for dial up never mind anything more.

[WhereAngelsPlay]

I've found talktalk to be top notch,had less hassle with TT than BT.

[Claire.]

I've found talktalk to be top notch,had less hassle with TT than BT.

They had a really bad rep at one point, my house mate used to work for them and we had BT, I think that says enough

[Statto Red]

They had a really bad rep at one point, my house mate used to work for them and we had BT, I think that says enough

Yep, the data breach TalkTalk had in 2015, & TalkTalk's casual reaction to it put me off them, they also had a malware router breach soon after that data breach, apparently TalkTalks reaction to that was just as casual, & they've also been ranked one of the worst landline, & broadband providers multiple times

[killer-heels]

How do people pay so much for BT broadband. Surely should be no more than about £24 month.

I am paying £67 a month for BT broadband, phone and BT sport on sky, standard definition as well.

Fuck knows what I was on when I signed up to that. Ends february though.

[naYoRHa2b]

I pay 62 for 1Gig with Virgin. It's fine if your are plugged in and within about 10 metres but anymore than that and the hub goes to shite. They offer those WiFi pods, you download the app and test somewhere in the house, like the kitchen and if you can't get good coverage then they send you one out, except they don't because the app directs you to a 404 page error. I've always hated the WiFi with these.

I do a lot of online gaming, I don't have issues but my latency is usually hovering around 50 or so, if I changed providers to BT for example with similar speeds would it still be around that figure because that's just the result of how far I am from the game servers or could I get it reduced by changing providers?

[Ben S]

Never understand why people use their ISP provided router for WiFi as well. Buy a mesh system. Doesn't need to cost a lot but will be miles better than the bargain basic crappie ISPs provide.

[killer-heels]

Never understand why people use their ISP provided router for WiFi as well. Buy a mesh system. Doesn't need to cost a lot but will be miles better than the bargain basic crappie ISPs provide.

My internet is shite in the fact that sometimes the signal will drop and slow down. Would that sort of system help with that?

[I've been a good boy]

I was paying £25 with Talktalk, now on Vodafone at £18. Customer service is shit as it goes to an outsourced call centre in India but can't complain about the speeds I'm getting. Then again, Talktalk's CS was shit as well as they outsourced to South Africa.

[Claire.]

My internet is shite in the fact that sometimes the signal will drop and slow down. Would that sort of system help with that?

Depends if it's actually dropping on your connection or the wifi, test it with an ethernet.

[filopastry]

Never understand why people use their ISP provided router for WiFi as well. Buy a mesh system. Doesn't need to cost a lot but will be miles better than the bargain basic crappie ISPs provide.

100% this.

[filopastry]

BT's broadband pricing is getting very weird, mum uses them and hers was up for renewal, their quote for her renewal had 900mb service only £3 more than the 150mb one, and had 12 months of XBox Game Pass ultimate free (I'll be grabbing that thanks!)

[Statto Red]

Just having a look at my broadband package, i'm getting 40mb download speed, for which i'm now spending £42.24 a month contract runs out 28th January, so i'm definitely looking at switching.