The Liverpool FC Forum > Ticket and Travel Info
Autocup
storkfoot:
I am a ST holder. I always choose ACS every season. This season, I have messed up and only realised yesterday that I do not have it on League Cup, FA Cup or Europa.
I remember getting an email in late July saying “If you are not already enrolled in the ACS…” and it then gave you a link to register. As far as I was concerned, I had. I am pretty certain that I checked at the time too and I had got it. I now think that, maybe, I was looking at last year’s ACS details.
I have just been to the TO and the person there does not have the authority to put me back on ACS. Her manager isn’t there so she’ll email me back tomorrow. I sense that I was being fobbed off and that they’ll just say No.
I know of two mates who have had this issue over the last 4 or 5 years. Both of whom did get ACS added.
Has anyone got any experience of a STH who inadvertently didn’t add ACS by mistake this season please?
loveisreal:
Anyone waiting to payments to be taken still for weds?
redgriffin73:
--- Quote from: loveisreal on September 25, 2023, 12:55:01 pm ---Anyone waiting to payments to be taken still for weds?
--- End quote ---
It should definitely have been taken for Leicester, they've taken the EL game since then. Have you tried logging on to see if it's in your basket to buy? Have you had an email confirming payment or failed payment?
jonnypb:
--- Quote from: loveisreal on September 25, 2023, 12:55:01 pm ---Anyone waiting to payments to be taken still for weds?
--- End quote ---
Did you have an email saying that your payment had either been successful or not? Emails are sent out to everyone on the ACS after the payment run has finished. If the payment has failed then you'll have so long to log into your account and purchase the ticket. As mentioned above, log into your account and have a look.
RainbowFlick:
--- Quote from: anfieldash on September 21, 2023, 01:38:12 pm ---Same with one of our lads. Think it’s 2 league games without losing credit, plus any cup games without losing credit where it shows as available to distribute. However to be safe just forward the cup games if you can.
--- End quote ---
wouldn't 'forward' just mean you lose the credit for cup games? seems a little unclear
ah, edit. this explains it. weird they've made it easier?
--- Quote from: jonnypb on September 21, 2023, 10:29:17 pm ---Don't know about Ticket Exchange, but if you have someone who you can forward it to you retain the credit for ACS games.
FAQs for the Ticket exchange and forwarding are here.
https://www.liverpoolfc.com/tickets/ticket-forwarding-and-ticket-exchange-faq-s
--- End quote ---
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