Well, exactly. Spurs gave us fewer so one of ours missed out. But that was on 15 I think.
But maybe this was STH on 19....? So they are not penalised again. but their letter suggests that some will be next time around.
They just need to give fewer to corporates or do something about touts/credit-hunting etc!
I suppose they can't guarantee what will happen over the season for away allocations, like Man Utd a few years ago gave a lower allocation than the 3,000 to Liverpool.
I also think the £30 ticket prices have played a part too, Arsenal, Chelsea, West Ham, Spurs have all been £60+ last few years before travel is even looked at, suddenly it becomes affordable to go with a cheaper match ticket.