Author Topic: Sky+ HD / Sky Q Thread (Read 165952 times)

Tim · « **Reply #520 on:** July 3, 2019, 06:26:18 am »

We got Sky Q installed last week. Anyone else noticed that the box is dead noisy in that it ticks over like a computer hard drive. I’ve seen loads moaning about it on the Sky forms without anyone offering a solution. Anyone on here noticed the same thing? I was thinking of getting some rubber “feet” to see if that helps. Any suggestions?

WhereAngelsPlay · « **Reply #521 on:** July 3, 2019, 05:48:47 pm »

Quote from: Tim on July 3, 2019, 06:26:18 am

We got Sky Q installed last week. Anyone else noticed that the box is dead noisy in that it ticks over like a computer hard drive. I’ve seen loads moaning about it on the Sky forms without anyone offering a solution. Anyone on here noticed the same thing? I was thinking of getting some rubber “feet” to see if that helps. Any suggestions?

Try standing it on it's edge and never have it sat on top of any other device.

Claire. · « **Reply #522 on:** July 3, 2019, 07:47:07 pm »

Quote from: Tim on July 3, 2019, 06:26:18 am

We got Sky Q installed last week. Anyone else noticed that the box is dead noisy in that it ticks over like a computer hard drive. I’ve seen loads moaning about it on the Sky forms without anyone offering a solution. Anyone on here noticed the same thing? I was thinking of getting some rubber “feet” to see if that helps. Any suggestions?

I remember this being annoying when we first got it, but barely notice it now.

tinman1 · « **Reply #523 on:** July 21, 2019, 10:01:09 pm »

Any friends and family codes guys or anyone know of any decent deals for new subscriptions? My step son moving out and looking for a deal with Sky

smicer07 · « **Reply #524 on:** July 24, 2019, 07:20:44 pm »

Does anyone have a friends and family code please?

tinman1 · « **Reply #525 on:** July 25, 2019, 03:03:42 pm »

Quote from: smicer07 on July 24, 2019, 07:20:44 pm

Does anyone have a friends and family code please?

Same here, still looking guys

wige · « **Reply #526 on:** July 30, 2019, 11:35:28 am »

My contract expires with Sky shortly and am considering renewing, IPTV and a VPN, and all other sorts of options. Curious if anyone has a similar package to what I do currently and what they pay?

Sky Q Multiroom
Broadband (standard)
Full Sports, Movies - everything.
£90 a month.

Ideally I want the broadband upgraded to Fibre. Dreamworld is they sort out/confirm the cost for BT sports as part of the sports package, but nothing seems doing yet.

Anyone willing to share equivalents?

campioni · « **Reply #527 on:** July 30, 2019, 01:58:02 pm »

Quote from: wige on July 30, 2019, 11:35:28 am

My contract expires with Sky shortly and am considering renewing, IPTV and a VPN, and all other sorts of options. Curious if anyone has a similar package to what I do currently and what they pay?

Sky Q Multiroom
Broadband (standard)
Full Sports, Movies - everything.
£90 a month.

Ideally I want the broadband upgraded to Fibre. Dreamworld is they sort out/confirm the cost for BT sports as part of the sports package, but nothing seems doing yet.

Anyone willing to share equivalents?

I have the same package, apart from I have fibre broadband. I pay £88 a month. Sky can't do anything about the price of BT Sports, you have to go direct to BT for that, even if you're watching it on your sky box. I used to get BT Sports for £16 a month then when my contract finished last year they wanted £25 a month so I cancelled it and got a firestick with IPTV for BT and 3pm games.

wige · « **Reply #528 on:** July 30, 2019, 06:22:09 pm »

Cheers.

Apparently Sky/BT agreed to distribute each others channels as part of their subs packages. No news on pricing yet though. Aware that adding BT sports to sky as is is fixed...

How much you pay for the IPTV firestick out of interest?

campioni · « **Reply #529 on:** July 31, 2019, 08:34:50 am »

Quote from: wige on July 30, 2019, 06:22:09 pm

Cheers.

Apparently Sky/BT agreed to distribute each others channels as part of their subs packages. No news on pricing yet though. Aware that adding BT sports to sky as is is fixed...

How much you pay for the IPTV firestick out of interest?

£35 for 6 months.

wige · « **Reply #530 on:** July 31, 2019, 09:57:19 am »

Cheers.

If anyone wants to know for comparison, Sky's cancellation/retentions department have made (they say) their best offer of £92.50 a month for the below:

Sky Q HD multi-room
Entertainment
Sports
Cinema
Box Sets
Fibre Broadband

And they'll reduce the admin fee to £10 from £20.

Mark Walters · « **Reply #531 on:** July 31, 2019, 10:18:33 am »

Cancelled mine about a week ago. They've called me about 15 times since. I haven't answered. The next time they call I'm going to say "Yes, I'll come back if you give me an upgrade to Sky Q multiroom, sports, cinema and Sky+ and free installation for £55 a month for 18 months."

Claire. · « **Reply #532 on:** July 31, 2019, 10:55:31 am »

Quote from: wige on July 31, 2019, 09:57:19 am

Cheers.

If anyone wants to know for comparison, Sky's cancellation/retentions department have made (they say) their best offer of £92.50 a month for the below:

Sky Q HD multi-room
Entertainment
Sports
Cinema
Box Sets
Fibre Broadband

And they'll reduce the admin fee to £10 from £20.

I'm sure I saw an ad on telly last night for Sky Q for £42/mo including all the things™

JC the Messiah · « **Reply #533 on:** July 31, 2019, 10:57:46 am »

Is there still no way of getting Sky Q UHD without multiroom?

Graeme · « **Reply #534 on:** July 31, 2019, 11:33:50 am »

Quote from: JC the Messiah on July 31, 2019, 10:57:46 am

Is there still no way of getting Sky Q UHD without multiroom?

Nope. They’ve renamed it ‘Sky Q Experience’ these days and you can subscribe for £13 a month but you don’t have to take the mini box if you don’t want it.

bruffell06 · « **Reply #535 on:** August 4, 2019, 08:00:45 am »

Quote from: Lfsea on June 11, 2019, 01:02:43 pm

Depends if you’re a new customer or not.

Something like £40 all-in for new customers and can get sky q, mini box and fitting for £40 + £9 a month

Hey. I've sent you a PM about this.

Mark Walters · « **Reply #536 on:** August 5, 2019, 11:53:05 am »

Quote from: Mark Walters on July 31, 2019, 10:18:33 am

Cancelled mine about a week ago. They've called me about 15 times since. I haven't answered. The next time they call I'm going to say "Yes, I'll come back if you give me an upgrade to Sky Q multiroom, sports, cinema and Sky+ and free installation for £55 a month for 18 months."

No dice but no biggie. I'll sign up as a new customer next year. At least they've stopped calling me now!

Frank Becton · « **Reply #537 on:** August 5, 2019, 12:01:12 pm »

I have been with SKY for years and have HD + boxes, apparently they are offering me under VIP an upgrade to SKY Q with just the installation costs.
But don't you really need a 4K TV to get the real benefit? I have 2 good large screen TVs but they are just 1080HD one's.
Though they are perfectly good HD pictures.

The other thing is I have quite a few movies downloaded onto my current boxes with several of the movies now not free to download again.
Several are now at least £7.99 , that's one think that annoys me with SKY for the monthly charge you should be able to download any movie you want without paying extra for it.

Graeme · « **Reply #538 on:** August 5, 2019, 12:15:55 pm »

Quote from: Frank Becton on August 5, 2019, 12:01:12 pm

But don't you really need a 4K TV to get the real benefit?

I ran Sky Q on a Sony 1080P TV for a good 12-18 months before I got a 4K TV. In my opinion the Q boxes are a lot better. They're smaller and the software is much better than on the Sky+HD boxes. If you've got Sky Broadband they also act as a WiFi extender (although I've personally disabled this).

Claire. · « **Reply #539 on:** August 5, 2019, 12:40:18 pm »

You don't need a 4K TV no, but if you are planning on getting it in the future make sure you get the 2TB box cos they don't do it on the other one.

UHD costs extra on sky, and it's only available on certain channels through a sort of red button type selection. You can download in UHD but not record for example. The content is improving all the time and there's quite a lot of movies, big file sizes though, like 15gb for a film.

CraigDS · « **Reply #540 on:** October 7, 2019, 01:18:42 pm »

Anyone got a new customer offer?

Moving my Nan over from Virgin as she finds it really hard to use!

jillcwhomever · « **Reply #541 on:** November 1, 2019, 06:32:25 pm »

A friend at work has just allowed me to sign in to his account to watch Netflix. When I have tried to go in on my TV, it keeps coming up with me needing a Sky Plan. Has anyone else had a similar problem? Is there anyway I can use Netflix without needing one?

TepidT2O · « **Reply #542 on:** November 1, 2019, 08:14:16 pm »

Quote from: jillc on November 1, 2019, 06:32:25 pm

A friend at work has just allowed me to sign in to his account to watch Netflix. When I have tried to go in on my TV, it keeps coming up with me needing a Sky Plan. Has anyone else had a similar problem? Is there anyway I can use Netflix without needing one?

You don’t need a sky plan to watch Netflix ....

CraigDS · « **Reply #543 on:** November 1, 2019, 09:26:10 pm »

Are you trying to sign in via your Sky Q?

jillcwhomever · « **Reply #544 on:** November 2, 2019, 12:07:23 am »

Quote from: Craig 🤔 on November 1, 2019, 09:26:10 pm

Are you trying to sign in via your Sky Q?

I have solved it now. Thanks everyone.

jillcwhomever · « **Reply #545 on:** December 16, 2019, 07:43:51 am »

Having issues with my Sky box, don't know if anyone has had this. When I turn on the TV it says no satellite signal, yet when I check my signal its telling me that everything is fine but I can't get anything on the television. I have tried the usual of resetting the box and nothing changes. Thanks.

RedSince86 · « **Reply #546 on:** December 16, 2019, 10:40:45 am »

Quote from: jingllebellc jingllebellc on December 16, 2019, 07:43:51 am

Having issues with my Sky box, don't know if anyone has had this. When I turn on the TV it says no satellite signal, yet when I check my signal its telling me that everything is fine but I can't get anything on the television. I have tried the usual of resetting the box and nothing changes. Thanks.

Try checking out helpforum.sky.com , it's really good source for any problems with Sky , they should be threads regarding your issue, they usually have someone from Sky replying pretty quickly.

Graeme · « **Reply #547 on:** December 16, 2019, 01:55:58 pm »

You won’t get a reply from Sky, it’s a community forum but there’s still some helpful stuff on there.

RedSince86 · « **Reply #548 on:** December 16, 2019, 02:00:39 pm »

Quote from: Graeme on December 16, 2019, 01:55:58 pm

You won’t get a reply from Sky, it’s a community forum but there’s still some helpful stuff on there.

I got a reply from someone from Sky on there when my brown box at the front of my house had the cover blown off during a gale a couple of years ago, one of the people from Sky pmed for my address and they fixed a new box a couple of days later.

Haha i just realised it was the virgin forum and it was my brown Broadband box.

jillcwhomever · « **Reply #549 on:** December 16, 2019, 02:50:47 pm »

Quote from: RedSince86 on December 16, 2019, 02:00:39 pm

I got a reply from someone from Sky on there when my brown box at the front of my house had the cover blown off during a gale a couple of years ago, one of the people from Sky pmed for my address and they fixed a new box a couple of days later.

Haha i just realised it was the virgin forum and it was my brown Broadband box.

Someone did reply on the forum but looks as though I will have to ring them tonight thanks anyway.

Fairytale of 2005 · « **Reply #550 on:** December 22, 2019, 08:47:11 pm »

Our Sky Q box/dish has developed a fault today and no satellite signal is being received. Phoned Sky and they have given us an engineer visit date of the 10th of February. What the actual hell? Contemplating just binning it off.

WhereAngelsPlay · « **Reply #551 on:** December 23, 2019, 12:59:01 am »

Quote from: Kage on December 22, 2019, 08:47:11 pm

Our Sky Q box/dish has developed a fault today and no satellite signal is being received. Phoned Sky and they have given us an engineer visit date of the 10th of February. What the actual hell? Contemplating just binning it off.

Get a fire stick and an iptv sub to tide you over,sticks are £29.00 for the 4k again and £19.99 for the 2nd gen.

SP · « **Reply #552 on:** December 23, 2019, 01:12:07 am »

Quote from: Kage on December 22, 2019, 08:47:11 pm

Our Sky Q box/dish has developed a fault today and no satellite signal is being received. Phoned Sky and they have given us an engineer visit date of the 10th of February. What the actual hell? Contemplating just binning it off.

Their Black Friday half price deal swamped their engineers.

CraigDS · « **Reply #553 on:** December 23, 2019, 06:20:47 am »

Quote from: Kage on December 22, 2019, 08:47:11 pm

Our Sky Q box/dish has developed a fault today and no satellite signal is being received. Phoned Sky and they have given us an engineer visit date of the 10th of February. What the actual hell? Contemplating just binning it off.

Could try a few fixes yourself and hope one works?

https://helpforum.sky.com/t5/Sky-Q/Sky-Q-No-satellite-signal/td-p/3075795

Graeme · « **Reply #554 on:** December 23, 2019, 07:26:22 am »

You can get an appointment sooner.

Log into your Sky account online and on your ‘Track Orders’ page the engineer visit will be there. People cancel appointments all the time and as soon as they do the slot goes back into the pool.

I upgraded to a 2TB box in November and got a date of January, but by checking each day I brought it forward several times to an install early December.

Fairytale of 2005 · « **Reply #555 on:** December 23, 2019, 07:35:11 am »

Thanks for the tips. Probably just gonna get a Freeview box and bin Sky though. I only watch the footy and half of that is on BT that I can watch through an app. Most of what the Mrs watches is on regular TV. This has made me wonder wtf we are paying about £80 a month for.

Fairytale of 2005 · « **Reply #556 on:** December 23, 2019, 07:42:20 pm »

Threatened to cancel, now have an engineer visit tomorrow. Amazing!

jillcwhomever · « **Reply #557 on:** January 6, 2020, 06:26:24 pm »

Is anyone having problems with channels disappearing? For some reason I can't get BBC1 on my television, I can get BBC1 HD fine, but every time I try and get the non-hd channel it says no satellite signal.

[new username under construction] · « **Reply #558 on:** January 7, 2020, 09:35:04 am »

Quote from: jillc on January 6, 2020, 06:26:24 pm

Is anyone having problems with channels disappearing? For some reason I can't get BBC1 on my television, I can get BBC1 HD fine, but every time I try and get the non-hd channel it says no satellite signal.

I know it's daft but you have unplugged and taken the card out etc

red_lfc_costello · « **Reply #559 on:** January 7, 2020, 02:21:49 pm »

Anyone dealt with the retention team lately? We had a deal for 12months, its gone up again so i contact them to cancel today. They have been making offers but cant seem to grasp that i don't want to be paying more than what i am, especially as they have lost some of the footie to BT and Amazon. They told me that from tomorrow they will be offering BT sports within their sky packages, not sure at what cost yet etc.

Told them to go ahead with the cancelation, so will see what they come back with but has anyone done this recently and got any good deals? I am happy enough with Sky and what we were paying but its jumped up another £10. Wouldn't mind if they did a similar deal as last time and included Netflix.