Author Topic: Carling Cup Final Ticket Details (Read 82898 times)

nickyd186 · « **Reply #2400 on:** February 21, 2012, 10:25:52 AM »

Quote from: Mad Max on February 21, 2012, 09:57:58 AM

With Cardiff selling extra tickets today, have they been given a bigger allocation than us?

The 1500 they've got will be the same as the extra we got after first ballot sale

anfieldpurch · « **Reply #2401 on:** February 21, 2012, 10:41:08 AM »

http://help.liverpoolfc.tv/
Carling Cup Final
Ticket Delivery
Should you have purchased a ticket for the Carling Cup final, please note that these are being sent to you via Special Delivery and all of these are expected to land by Thursday. If you are not available to take delivery, Royal Mail will leave a red "While You Were Out" card. This means that you will need to collect and sign for your ticket at your local Royal Mail sorting office, as detailed on the delivery card.

Mad Max · « **Reply #2402 on:** February 21, 2012, 10:50:16 AM »

Quote from: dannymc on February 21, 2012, 10:08:53 AM

Can't be bothered trollling through every page of this thread.

Mad Max · « **Reply #2403 on:** February 21, 2012, 10:51:08 AM »

Quote from: nickyd186 on February 21, 2012, 10:25:52 AM

The 1500 they've got will be the same as the extra we got after first ballot sale

Spot on.

Tiz Lad · « **Reply #2404 on:** February 21, 2012, 10:58:14 AM »

Quote from: jwill2127 on February 21, 2012, 10:14:06 AM

http://help.liverpoolfc.tv/

Carling Cup Final

Ticket Delivery

Should you have purchased a ticket for the Carling Cup final, please note that these are being sent to you via Special Delivery and all of these are expected to land by Thursday. If you are not available to take delivery, Royal Mail will leave a red "While You Were Out" card. This means that you will need to collect and sign for your ticket at your local Royal Mail sorting office, as detailed on the delivery card.

Thursday

hardly what you'd call special delivery. Can only assume that this means they're only being sent out by Royal Mail tomorrow

Thomas · « **Reply #2405 on:** February 21, 2012, 11:01:58 AM »

still no sign of our second 2, got the email reference on Friday, and RM site still not showing as RM receiving the item.

not normally one to moan, but why send out a SD reference on Friday if they werent posting it til later this week? obviously going to cause concern

El Phes · « **Reply #2406 on:** February 21, 2012, 11:04:15 AM »

Quote from: Thomas on February 21, 2012, 11:01:58 AM

still no sign of our second 2, got the email reference on Friday, and RM site still not showing as RM receiving the item.

not normally one to moan, but why send out a SD reference on Friday if they werent posting it til later this week? obviously going to cause concern

Does seem a bit strange!

Has ANYONE contacted Royal Mail yet to ask them to explain themselves?

Thomas · « **Reply #2407 on:** February 21, 2012, 11:05:03 AM »

Quote from: El Phes on February 21, 2012, 11:04:15 AM

Does seem a bit strange!

Has ANYONE contacted Royal Mail yet to ask them to explain themselves?

RM won't be arsed until so many days have passed, by which point we'd of been to Wembley 3 times already

Tiz Lad · « **Reply #2408 on:** February 21, 2012, 11:06:36 AM »

Quote from: El Phes on February 21, 2012, 11:04:15 AM

Does seem a bit strange!

Has ANYONE contacted Royal Mail yet to ask them to explain themselves?

Read above message from the club, could be Thursday before they come

redprodigal · « **Reply #2409 on:** February 21, 2012, 11:06:48 AM »

Quote from: Mad Max on February 21, 2012, 09:57:58 AM

With Cardiff selling extra tickets today, have they been given a bigger allocation than us?

No, we got our extra 2000 last week.

Thomas · « **Reply #2410 on:** February 21, 2012, 11:10:26 AM »

Quote from: Tiz Lad on February 21, 2012, 11:06:36 AM

Read above message from the club, could be Thursday before they come

So the email should of read:

17/02/2012

Dear Mr Tom James,

This is an automated email to keep you informed regarding the status of your order delivery reference (JAM) .

Your order has been despatched.

HOWEVER

You probably won't get it until Thursday, even though we charged you for the most special of specialist deliveries,

Thank you for shopping with LFC ticket office,

Relax and enjoy your week

redprodigal · « **Reply #2411 on:** February 21, 2012, 11:10:29 AM »

Can't believe how many people have queried the 24 hour guarantee special delivery thing.
Just because you bought last week doesn't mean they sent them out last week. You will get them one day after they have been sent out ffs.
Havent' had any of my four yet and I bought 2 of them in the first ballot sale. Don't panic Mr Mainwaring.

El Phes · « **Reply #2412 on:** February 21, 2012, 11:26:30 AM »

Do you not think people with a reference number have a point though? I'm in the school of 'don't worry, it'll turn up' but why get a SD reference in an email and nothing is then delivered?

We are all paying £5.50 for delivery. As long as they stick to the schedules necessary, that's where there's no complaint.

redprodigal · « **Reply #2413 on:** February 21, 2012, 11:50:31 AM »

Quote from: El Phes on February 21, 2012, 11:26:30 AM

Do you not think people with a reference number have a point though? I'm in the school of 'don't worry, it'll turn up' but why get a SD reference in an email and nothing is then delivered?

We are all paying £5.50 for delivery. As long as they stick to the schedules necessary, that's where there's no complaint.

Fair point but I was talking about those who have not received the email with the reference number.

oot_pete · « **Reply #2414 on:** February 21, 2012, 11:54:19 AM »

Chaps, I think this has been mentioned recently, but I'll explain what I know about Special Delivery.

Special Delivery items are sent out in special silver plastic envelopes. Each one has a removable label on it, and each label has a 13-digit reference number on it.

This means that LFC know the reference number (and, presumably, can email it to you) before they give it to Royal Mail.

You can't just go and stuff a Special Delivery package in the post box. It needs to be received and registered at a post office.

If you have a 13-digit reference number (every one I have seen ends in 'GB'), but the Royal Mail website is saying 'Come back later' (or words to that effect), my opinion is that the envelope is still with LFC.

Once it has been posted, you should see an 'out for delivery, we expect to deliver on time... ' type message on the morning that they intend to deliver.

On a positive note, I use Special Delivery quite a lot for my business, and all have been delivered on time.

Fingers crossed for you all - lots of unnecessary stress.

Arathrael · « **Reply #2415 on:** February 21, 2012, 11:55:36 AM »

Just got my despatch email. Ordered last Tuesday.

anfieldpurch · « **Reply #2416 on:** February 21, 2012, 11:59:00 AM »

Just got my E-mail to say my ticket is on the way

dannymc · « **Reply #2417 on:** February 21, 2012, 12:00:46 PM »

Someone is sending mine on to my work address and they haven't recieved it yet.

Im off to London to do mad stuff Friday night so fingers crossed it's here before then .

Michaelanscombe · « **Reply #2418 on:** February 21, 2012, 12:01:55 PM »

Just got an email but it refers to my order not ticket is this the one ? the link is through to royal mail but it says check back later .

El Phes · « **Reply #2419 on:** February 21, 2012, 12:03:03 PM »

Quote from: anfieldpurch on February 21, 2012, 11:59:00 AM

Just got my E-mail to say my ticket is on the way

Same here.

anfieldpurch · « **Reply #2420 on:** February 21, 2012, 12:03:42 PM »

Quote from: Michaelanscombe on February 21, 2012, 12:01:55 PM

Just got an email but it refers to my order not ticket is this the one ? the link is through to royal mail but it says check back later .

Yeah, should say something about Special Delivery items are tracked.. If it was the club store programme order it would send you to yodel

fru · « **Reply #2421 on:** February 21, 2012, 12:03:56 PM »

Just got the e-mail. Ordered online last Tuesday.

jazzfunk · « **Reply #2422 on:** February 21, 2012, 12:13:00 PM »

Quote from: oot_pete on February 21, 2012, 11:54:19 AM

Chaps, I think this has been mentioned recently, but I'll explain what I know about Special Delivery.

Special Delivery items are sent out in special silver plastic envelopes. Each one has a removable label on it, and each label has a 13-digit reference number on it.

This means that LFC know the reference number (and, presumably, can email it to you) before they give it to Royal Mail.

You can't just go and stuff a Special Delivery package in the post box. It needs to be received and registered at a post office.

If you have a 13-digit reference number (every one I have seen ends in 'GB'), but the Royal Mail website is saying 'Come back later' (or words to that effect), my opinion is that the envelope is still with LFC.

Once it has been posted, you should see an 'out for delivery, we expect to deliver on time... ' type message on the morning that they intend to deliver.

On a positive note, I use Special Delivery quite a lot for my business, and all have been delivered on time.

Fingers crossed for you all - lots of unnecessary stress.

Your spot-on with this......all will arrive this week for sure

Funny though i bought my own in the very first round of sales........got a dispatch email on a Friday afternoon and my postie was knocking on my door Saturday morning with it........

My mate got he's in the 8k odd ballot, also got a dispatch email on a Friday afternoon (last week), and Saturday, Monday and today Tuesday has passed with nothing........

So clearly Royal Mail didnt have them in their possession last Friday when the dispatch emails went out.........

rawkus8 · « **Reply #2423 on:** February 21, 2012, 12:16:31 PM »

Quote from: fru on February 21, 2012, 12:03:56 PM

Just got the e-mail. Ordered online last Tuesday.

same here mate. Seems that as someone said thursday will be the day we all start to get our tickets.

Welshred · « **Reply #2424 on:** February 21, 2012, 12:20:32 PM »

Happier now I've got my dispatch email

El Phes · « **Reply #2425 on:** February 21, 2012, 12:23:00 PM »

Quote from: jazzfunk on February 21, 2012, 12:13:00 PM

So clearly Royal Mail didnt have them in their possession last Friday when the dispatch emails went out.........

The emails are coming from LFC though, not RM!

You can tell if RM have them in hand, as it will suggest so when you track the parcel.

djsworddog · « **Reply #2426 on:** February 21, 2012, 12:31:52 PM »

Despatch e-mail received now. Ordered through ballot last tuesday.

Barnes10 · « **Reply #2427 on:** February 21, 2012, 12:39:07 PM »

Happy days despatch email received so that's some progress in the right direction.......

David H · « **Reply #2428 on:** February 21, 2012, 12:53:58 PM »

Got my email and can now relax.

I assume i will get it tommorrow then

cac9280 · « **Reply #2429 on:** February 21, 2012, 12:55:15 PM »

Nothing today either - still no confirmation or tracking
Email

rewood · « **Reply #2430 on:** February 21, 2012, 12:55:39 PM »

Can i just check, those receiving e-mails today are those that got a ticket in the initial ballot? Not the extra 2000? We are still missing one from the first ballot and I don't care waht anyone says, we are panicing like fuck!

Cheers.

El Phes · « **Reply #2431 on:** February 21, 2012, 12:59:39 PM »

Email recd today for my ticket in the initial Ballot. I need to check if my other mate received his email for the 2nd ticket.

We also have 1 ticket in the 'extra 2000' but not sure about that email yet? Not recd as yet (to my knowledge)

weebroalan · « **Reply #2432 on:** February 21, 2012, 01:00:12 PM »

Quote from: cac9280 on February 21, 2012, 12:55:15 PM

Nothing today either - still no confirmation or tracking
Email

When did you buy?

INABITSKI · « **Reply #2433 on:** February 21, 2012, 01:01:12 PM »

Quote from: El Phes on February 21, 2012, 11:04:15 AM

Does seem a bit strange!

Has ANYONE contacted Royal Mail yet to ask them to explain themselves?

Why would they need to? The day they get them the day they are sent out.

El Phes · « **Reply #2434 on:** February 21, 2012, 01:09:03 PM »

Quote from: INABITSKI on February 21, 2012, 01:01:12 PM

Why would they need to? The day they get them the day they are sent out.

I'm cool mate. Couldn't be more calm, but there's a LOT of people losing their heads on here, so why not suggest they contact RM (if they have a SD ref no?) instead of our completely useless TO. Just trying to give them another angle...

INABITSKI · « **Reply #2435 on:** February 21, 2012, 01:14:23 PM »

Quote from: El Phes on February 21, 2012, 01:09:03 PM

I'm cool mate. Couldn't be more calm, but there's a LOT of people losing their heads on here, so why not suggest they contact RM (if they have a SD ref no?) instead of our completely useless TO. Just trying to give them another angle...

I work as a Postie and believe me highest priority is given with SD items. You know what all these companies are like with their figures, well everything is based on these and the managers make their bonus. They are the best performing part of the business - stats wise. They get in RM hands and they are there next day before 1pm 99.9 of the time.

Walk into your local Post Office before 5pm today hand them a SD item and have it anywhere in mainland UK by 1pm tomorrow.
You think RM would want a few hundred/thousand SD items fucking up their nice little figures? After all the shit we take from guys above us and making sure they are their on time...

El Phes · « **Reply #2436 on:** February 21, 2012, 01:30:41 PM »

Quote from: INABITSKI on February 21, 2012, 01:14:23 PM

I work as a Postie and believe me highest priority is given with SD items. You know what all these companies are like with their figures, well everything is based on these and the managers make their bonus. They are the best performing part of the business - stats wise. They get in RM hands and they are there next day before 1pm 99.9 of the time.

Walk into your local Post Office before 5pm today hand them a SD item and have it anywhere in mainland UK by 1pm tomorrow.
You think RM would want a few hundred/thousand SD items fucking up their nice little figures? After all the shit we take from guys above us and making sure they are their on time...

That's all nice mate, but you're telling the wrong guy...

INABITSKI · « **Reply #2437 on:** February 21, 2012, 01:33:03 PM »

Quote from: El Phes on February 21, 2012, 01:30:41 PM

That's all nice mate, but you're telling the wrong guy...

Not really. You suggested something. I explained something. Now there for all to see.

fivein05 · « **Reply #2438 on:** February 21, 2012, 01:34:14 PM »

Recieved two e-mails today . One for each ticket ordered at separate times on the ballot.

Ronnie McCart · « **Reply #2439 on:** February 21, 2012, 01:35:32 PM »

Still no email yet and still shows PEND. Ordered in the ballot on Tuesday 14th