The phones were an absolute mess today. Got in the office early today to make sure I was able to have a good choice. I really wanted the 101/102 seats by the dugout.
An absolute joke with the phone message saying "ticket office closed, napoli tickets are on hold".
Eventually got through at quarter past 9 on position 18. Naturally on hold for 40 mins and then got through! And you will never believe what happened. A lady picked up said hello, I said hello back and then she put the phone down!!!!! She picked it up again and asked if I was still there and when I said "yes I am" she hanged up again!
You can imagine my blood was fuming at this point and was about to slam the phone down. But I kept the phone on for a good 5 mins or so - couldnt hear any dial tone or sign out noise, just empty noise. And then she picked up and said sorry to put you on hold, I'm just getting the supervisor for you! At this point, I realised she must think I'm somebody else so I took my chance! "No no, its fine, I changed my mind, I'll like to buy the tickets" I screamed out!
At this point, she offered me 3 tickets in Block 110. Two together on row 5 and one behind on row 6. (couldnt get my 101/102 - they are for players/sponsors/segregation/ may get those later - may not).
Right now, IM FUCKING DELIGHTED. But my goodness, what a mess that was!