Topic: Season Ticket 2010-2011

[Veinticinco de Mayo]

So that is about 15,000 season ticket holders ringing up to get the password so they can renew online rather than over the phone.

Doubt it is that many to be honest.

[ronnnie yates]

bit of advice needed ,obviously i will have to renew online to save the 53 £ ,2 questions no idea what tmy password is , and do you get sent a receipt via your email address ?? ,im not the most competent with the internet at the best of times ,and wouldnt want to think ive renewed and i hadnt , 

[kiNki]

got to .tv - go to the season ticket renewal bit, click the forgot password option, they will email you a new password or call 0844 844 2005 to get your password.   

The rest i'm not sure as i havent gone through the process yet.  If there's a reciept page print that off, or do a screen grab of the page, ctrl and prtSc buttons.    A bank reciept with a large dent in your savings is the indication enough for me.

[ronnnie yates]

kinki ,thanks fella ,will sort it tommorrow

[TheKid.]

Just renewed online, nice and easy actually, was expecting a bigger price increase too so not too bad

[Sar75]

My husband has been offered a season ticket for next year (from someone who doesn't want it but doesn't want to give it up fully). Can he return the ticket for any matches he can't make back to the club to be sold or does he need to sell it via an exchange/private sale? Hopefully won't be necessary but wasn't sure.

Thanks for any help anyone can give!

[Veinticinco de Mayo]

Sar, In his circumstances he will need to sell any spares privately.

[Sar75]

Thank you VdM! If ever needed, can tickets like his go on the exchange board on here? Is that what people are selling - season ticket seats they can't use for odd matches? Sorry - have never needed to do this before and couldn't find anything previously posted on this.

[Veinticinco de Mayo]

As long as the game is sold out then we will have an exchange board on here and he is welcome to use that to sell the ticket.  Where it might become difficult for him is if he is not going to the game as he will obviously need to get the plastic card to and then back from whoever buys it.  Which is fine if its a mate but a bit more worrying if its someone you don't really know

[Sar75]

Thanks for your help, much appreciated. Will ensure if we ever can't go it is lent to trusted mates only!

[JP-65]

Incorrect its 680 if you renew online and 732 if by post or window app. 25/06 is final date of renewal!!!!

So it's a 15% increase if you don't renew online (and a 100 quid increase)!

Bet you'll see that spread decrease as they get a higher percentage renewing online!

[Frank.]

Might have to loan mine out to one of my mates for the season unfortunately.

[Shanklygates]

bit of advice needed ,obviously i will have to renew online to save the 53 £ ,2 questions no idea what tmy password is , and do you get sent a receipt via your email address ?? ,im not the most competent with the internet at the best of times ,and wouldnt want to think ive renewed and i hadnt , 

My mate did hers yesterday and got emailed a receipt straight away - sent to the email address logged for that account.

[ConorYNWA]

Might have to loan mine out to one of my mates for the season unfortunately.

Hello friend 

[ronnnie yates]

shanklysgates , thanks fella ,all sorted renewed it online ,touchwood seemed simple enough ,and you get a ref number sent by email , im technically not very good , 

[El Ninos Black Eye]

Just renewed online. Never have I felt so down about renewing, it was like selling my soul to the devil, handing my hard earned cash over to those fuckers. But we'll drive them fuckers out of this club before they drive us out.

[kiNki]

shanklysgates , thanks fella ,all sorted renewed it online ,touchwood seemed simple enough ,and you get a ref number sent by email , im technically not very good , 

just renewed mine ST too and got the reference email, hopefully its all done and dusted.  Would be nice to get some proper confirmation that the process has gone though.

[Philipm20]

Have not had chance to look at the renewal booklet, does anyone know if we get a new season ticket card or do we just use last years?  Thanks

[Frank.]

Not sure as wasn't the fella who ran the company who did them arrested?

[docker]

Most companies now offer a discount for online payment. 

thomas cook sport dont?
marks & spencers dont?
asda
sainsburys
tesco

all accept cash everyday to local customers, and charge exactly the same for a "meat pie" online or not?
so why cant i walk up to my teams, ticket office window, and pay by what ever means i have?
its got nothing to do with savings, because my ticket has gone "up"
so were have i saved???
what ive found is, theres less people to answer my questions?
not a pop, just seeing as i see it???

[paul j]

i'm not renewing mine until something like the 21st,a little less interest in there pockets

[rafared83]

i'm not renewing mine until something like the 21st,a little less interest in there pockets

Be careful last year mine was pending for weeks and they still didnt confirm it to me until weeks after deadline

[Veinticinco de Mayo]

thomas cook sport dont?
marks & spencers dont?
asda
sainsburys
tesco

all accept cash everyday to local customers, and charge exactly the same for a "meat pie" online or not?
so why cant i walk up to my teams, ticket office window, and pay by what ever means i have?
its got nothing to do with savings, because my ticket has gone "up"
so were have i saved???
what ive found is, theres less people to answer my questions?
not a pop, just seeing as i see it???

Rather different those examples as they are selling things that you have to physically take home from the store, but even there Tesco have better deals on, for example, wine, online.  Companies that are offering a service, which is what LFC are effectively doing here; eg utilities etc tend to give a discount for online sales.

My own company, a large distriibution company regularly has better shipping deals for online orders.  It's a straight forward business cost saving. Why pay someone to listen to you and enter what you say into a computer when they can get you to enter it into a computer yourself.

There is a valid discussion to be had about the options that the club offer for renewals, for instance I think it would be helpful for loads of people if you could pay by DD in quarterly installments. Just don't start on the conspiracy rubbish or the it's designed to stop locals nonsense.

[redprodigal]

Doubt it is that many to be honest.

Don't understand that, there's 23,000 ST holders. Do you think loads won't be renewing?

[docker]

Rather different those examples as they are selling things that you have to physically take home from the store, but even there Tesco have better deals on, for example, wine, online.  Companies that are offering a service, which is what LFC are effectively doing here; eg utilities etc tend to give a discount for online sales.

My own company, a large distriibution company regularly has better shipping deals for online orders.  It's a straight forward business cost saving. Why pay someone to listen to you and enter what you say into a computer when they can get you to enter it into a computer yourself.

There is a valid discussion to be had about the options that the club offer for renewals, for instance I think it would be helpful for loads of people if you could pay by DD in quarterly installments. Just don't start on the conspiracy rubbish or the it's designed to stop locals nonsense.

thomas cook sport, i can book a european away trip, either online or in store?
why not only online for club merchandise, and is there a price difference between each club "shop"

its a football club, that has a ticket office, i see no reason why anyone cant renew either online or at a window, or by post,or phone? at the price thats quoted?
it stinks, its not looking after all its supporters, and the ticket price has gone up, above what alot of people got ie 7%
and lastly. its supposed to be a game for the people, well it looks like a lot of machines are doing the talking for it?

[Veinticinco de Mayo]

Don't understand that, there's 23,000 ST holders. Do you think loads won't be renewing?

A lot of us can remember our password

[Veinticinco de Mayo]

Take it up with Thomas Cook Sport mate - never used them myself

[JP-65]

Rather different those examples as they are selling things that you have to physically take home from the store, but even there Tesco have better deals on, for example, wine, online.  Companies that are offering a service, which is what LFC are effectively doing here; eg utilities etc tend to give a discount for online sales.

My own company, a large distriibution company regularly has better shipping deals for online orders.  It's a straight forward business cost saving. Why pay someone to listen to you and enter what you say into a computer when they can get you to enter it into a computer yourself.

There is a valid discussion to be had about the options that the club offer for renewals, for instance I think it would be helpful for loads of people if you could pay by DD in quarterly installments. Just don't start on the conspiracy rubbish or the it's designed to stop locals nonsense.

Agree 100% with you VDM in terms of the general principle, fundamentally you're eliminating an action/activity and therefore a cost out of the business.

In this case though, there is no economic justification for the differential, in fact, I'd consider it extortionate.

[TSC]

Why is anyone surprised when the club is run by a pack of greedy incompetent bastards.

[Veinticinco de Mayo]

Agree 100% with you VDM in terms of the general principle, fundamentally you're eliminating an action/activity and therefore a cost out of the business.

In this case though, there is no economic justification for the differential, in fact, I'd consider it extortionate.

I would agree mate, but that's because they've simply swapped the saving for paying early to become a saving for paying online.  The early payment thing has been there as long as I can remember but if forums were around when it was introduced I'm sure there would have been someone on moaning about how it was a tax on those who needed to save a bit longer to be able to pay it. 

My guess is that now the principle is established the differential will reduce gradually over the years.

I think they could improve the way they deal with renewals significantly, they should for instance offer DD payments and a method where people can spread the payments over the season.  If we get sidetracked by nonsense like "it is a tax on locals" though then we'll get nowhere.

[Naggers]

just renewed mine ST too and got the reference email, hopefully its all done and dusted.  Would be nice to get some proper confirmation that the process has gone though.

Never had a Season Ticket but would have thought you should be able to log back in to the online ticket sales and it should show as PENDING in your Purchase History like individual match tickets do.

[docker]

the so called savings are for that dept only, im yet too receive a reduction from Liverpool fc, on my season ticket. for the privilege of abiding too these changes that bring about these "savings"
it stinks, and people know it??

[JP-65]

I would agree mate, but that's because they've simply swapped the saving for paying early to become a saving for paying online.  The early payment thing has been there as long as I can remember but if forums were around when it was introduced I'm sure there would have been someone on moaning about how it was a tax on those who needed to save a bit longer to be able to pay it. 

My guess is that now the principle is established the differential will reduce gradually over the years.

I think they could improve the way they deal with renewals significantly, they should for instance offer DD payments and a method where people can spread the payments over the season.  If we get sidetracked by nonsense like "it is a tax on locals" though then we'll get nowhere.

Yup, even the pay early differential was ridiculous from an economic perspective, only made sense when you were unsure what you could sell, but with a waiting list that stretches to eternity it was stupid (from the clubs point of view)

[docker]

Take it up with Thomas Cook Sport mate - never used them myself

and the club shops here in liverpool, should they be "online" only, i mean they are selling a product, not too dissimilar to me wanting a product from the ticket office window???
cant you see were people are coming from, or are being used too make savings/profit.
yet it doesnt reflect that year on year in the prices?

[kiNki]

Never had a Season Ticket but would have thought you should be able to log back in to the online ticket sales and it should show as PENDING in your Purchase History like individual match tickets do.

it is pending, i want done and dusted.

[red_88]

Anyone know if it's possible to move your seat to a different stand and how you go about doing it? Or will they say I have to stay put so they get more money? I want to move from the Main Stand to the Kop, I sit on the Kop for all the cup games and fancy a permanent move, plus the price difference is handy because i'm skint! Cheers.

[Frank.]

Would have to ring the TO up.

[red_88]

Ok cheers mate, i'll have to ring and speak to the nice people in the morning

[docker]

Anyone know if it's possible to move your seat to a different stand and how you go about doing it? Or will they say I have to stay put so they get more money? I want to move from the Main Stand to the Kop, I sit on the Kop for all the cup games and fancy a permanent move, plus the price difference is handy because i'm skint! Cheers.

its a bit difficult now, because of the "online" payment system?

before that, when you could renew at a window? you filled in your renewal form as normal, and put in a covering letter? if it was possible to move stands (i did) then they'll contact you, but they charge you the "non-discounted" rate?
as i say, one of the disadvantages of not having a ticket office window sale, is that you cant get any info of anyone?
id go down to the ticket office and argue the case, other wise, write in requesting a stand change an see what they say, good luck?

[redprodigal]

A lot of us can remember our password

Ah, I see what you mean