Author Topic: How to track Play.com orders?  (Read 21191 times)

Offline Samee

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How to track Play.com orders?
« on: January 12, 2010, 11:23:36 AM »
I've ordered a load of DVDs and was wondering how I track my orders, can't seem to figure out how. The website's not very helpful either.
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Offline J-Mc-

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Re: How to track Play.com orders?
« Reply #1 on: January 12, 2010, 11:27:14 AM »
when you sign in, it should come up with outstanding orders, on the left side, click on Order History and it'll tell you what you've ordered and the date they were posted on, thats all you can find out on play.com in terms of tracking though mate.
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Offline Samee

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Re: How to track Play.com orders?
« Reply #2 on: January 12, 2010, 11:30:17 AM »
when you sign in, it should come up with outstanding orders, on the left side, click on Order History and it'll tell you what you've ordered and the date they were posted on, thats all you can find out on play.com in terms of tracking though mate.

Yeah, it says posted, but that's not very specific haha. I was just curious to how much longer it'd take. Play.com's like the only site I have issues with when it comes to tracking stuff, quite annoying.

Cheers for the reply.
@Samee
In Leicester?
if city win the CL or the prem league in the next 3 years, I'll eat my own poo.

Offline J-Mc-

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Re: How to track Play.com orders?
« Reply #3 on: January 12, 2010, 11:34:32 AM »
Depending on where you live, it usually takes 3-4 days for stuff to get to you, but if the weather stays like it is then it could be longer, since the post is getting difficult to deliver with all the ice on the roads and pavements.
The day the mod fell.

Jonathan Hall ☆☆☆☆☆ - "Paul said a 1000 years not a millenium ;)"
Les Willis - "I thought a 1000 years was a millenium..  ???"
Jonathan Hall ☆☆☆☆☆ - "Good point. Shit"

Offline Samee

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Re: How to track Play.com orders?
« Reply #4 on: January 12, 2010, 11:50:39 AM »
Depending on where you live, it usually takes 3-4 days for stuff to get to you, but if the weather stays like it is then it could be longer, since the post is getting difficult to deliver with all the ice on the roads and pavements.

Yeah, my Football Manager 2010 was posted on the 7th and got here by the 9th, I was hoping the same would happen for the DVDs, so that's why I wanted to track exactly where they were.

Just gonna have to wait :).
@Samee
In Leicester?
if city win the CL or the prem league in the next 3 years, I'll eat my own poo.

Offline J-Mc-

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Re: How to track Play.com orders?
« Reply #5 on: January 12, 2010, 11:53:06 AM »
I ordered the newest series of two pints (just to complete the collection) about a week ago, was posted about 2 days later and i'm still waiting, been about 7 days in the mail now, but no one around mine is getting mail due to the bad conditions of the road because of the ice.
The day the mod fell.

Jonathan Hall ☆☆☆☆☆ - "Paul said a 1000 years not a millenium ;)"
Les Willis - "I thought a 1000 years was a millenium..  ???"
Jonathan Hall ☆☆☆☆☆ - "Good point. Shit"

Offline Samee

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Re: How to track Play.com orders?
« Reply #6 on: January 12, 2010, 11:58:54 AM »
I ordered the newest series of two pints (just to complete the collection) about a week ago, was posted about 2 days later and i'm still waiting, been about 7 days in the mail now, but no one around mine is getting mail due to the bad conditions of the road because of the ice.

Ah, where bouts d'you live?

I'm in Leicester, and we have probably had the least amount of snow/ice than any other city. Conditions here are acceptable.
@Samee
In Leicester?
if city win the CL or the prem league in the next 3 years, I'll eat my own poo.

Offline J-Mc-

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Re: How to track Play.com orders?
« Reply #7 on: January 12, 2010, 12:23:54 PM »
Ah, where bouts d'you live?

I'm in Leicester, and we have probably had the least amount of snow/ice than any other city. Conditions here are acceptable.

Anfield, usually only takes about 3 days
The day the mod fell.

Jonathan Hall ☆☆☆☆☆ - "Paul said a 1000 years not a millenium ;)"
Les Willis - "I thought a 1000 years was a millenium..  ???"
Jonathan Hall ☆☆☆☆☆ - "Good point. Shit"

Offline Redwhiteandnotblue

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Re: How to track Play.com orders?
« Reply #8 on: January 12, 2010, 03:53:40 PM »
Stuff that hasn't been posted yet:  https://www.play.com/OrderOutstanding.aspx
Stuff that has been posted:  https://www.play.com/OrderHistory.aspx

I ordered the newest series of two pints

No excuses. You sad, sad man. ;)

Offline rowan_d

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Re: How to track Play.com orders?
« Reply #9 on: January 12, 2010, 03:58:19 PM »
My DVDs were dispatched over a week ago and have yet to arrive

Offline raptor

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Re: How to track Play.com orders?
« Reply #10 on: January 12, 2010, 07:56:23 PM »
I had a recent play.com delivery take over a compared to the usual 3 days. I would imagine the delay has been due to the runways at Jersey (where Play is based) being closed for most of the last week causing huge delays to the post.
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Offline INABITSKI

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Re: How to track Play.com orders?
« Reply #11 on: January 12, 2010, 07:58:38 PM »
Mine took about 6 days recently.
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Offline Juan Loco

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Re: How to track Play.com orders?
« Reply #12 on: January 12, 2010, 08:01:05 PM »
I wouldn't worry about it. My play deliveries have taken longer than usual over the last couple of weeks. Weather and time of year I guess. If you haven't got them by the end of the week then something may be up.
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Offline stevensr123

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Re: How to track Play.com orders?
« Reply #13 on: January 13, 2010, 02:51:20 AM »
Not having a problem with play.com but with amazon. The item i have ordered has been shipped but is late by 5 days so when i tried to track it is says

January 13, 2010     07:16:00 AM     Sydney AU     Delay in delivery due to external factors
January 12, 2010    07:06:00 AM    Sydney AU    Delay in delivery due to external factors
January 11, 2010    07:11:00 AM    Sydney AU    Delay in delivery due to external factors
January 8, 2010    06:44:00 AM    Sydney AU    Delay in delivery due to external factors
January 7, 2010    03:59:00 PM    Sydney AU    Delivery attempted
January 7, 2010    12:47:00 PM    Sydney AU    Out for delivery
January 7, 2010    12:35:00 PM    Sydney AU    Arrival Scan
January 7, 2010    11:46:00 AM    Sydney AU    Completed customs clearance process
January 7, 2010    11:37:00 AM    Sydney AU    Arrival Scan
January 5, 2010    12:34:00 PM    Los Angeles Gateway CA US    Arrival Scan
January 4, 2010    07:10:00 PM    Phoenix AZ US    Arrival Scan
January 4, 2010    02:02:00 PM    Phoenix AZ US    Shipment received by carrier

It says "Delay in delivery due to external factors", What can i do,  to see what is the problem? I
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Offline johnybarnes

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Re: How to track Play.com orders?
« Reply #14 on: January 13, 2010, 02:53:47 AM »
Australians. They are the problem.
eh

Offline stevensr123

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Re: How to track Play.com orders?
« Reply #15 on: January 13, 2010, 02:58:34 AM »
Australians. They are the problem.
Fuckin knew it,  Damn those Aussies.
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Offline J-Mc-

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Re: How to track Play.com orders?
« Reply #16 on: January 13, 2010, 08:38:31 AM »
No excuses. You sad, sad man. ;)

got every other one so had to complete the set mate :P
The day the mod fell.

Jonathan Hall ☆☆☆☆☆ - "Paul said a 1000 years not a millenium ;)"
Les Willis - "I thought a 1000 years was a millenium..  ???"
Jonathan Hall ☆☆☆☆☆ - "Good point. Shit"

Offline Lo

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Re: How to track Play.com orders?
« Reply #17 on: January 13, 2010, 11:39:14 AM »
My latest Play order took 11 days due to the weather :wave

Offline LFC on tour

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Re: How to track Play.com orders?
« Reply #18 on: January 13, 2010, 04:18:47 PM »
My last play order never came.

They just decided to cancel my order for no reason, without telling me.

Just before Christmas too, c*nts.

Offline RedMarko

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Re: How to track Play.com orders?
« Reply #19 on: January 13, 2010, 04:21:33 PM »
I've ordered a lot from play.
 
I believe they say wait 14 days after posting before asking.
 
A couple of times I have had to contact them and the item has arrived a couple of days later. I reckon they ahve re-posted as the original has gone missing...
 
with the weather latelty, I'd assume mail is behind generally?

Offline INABITSKI

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Re: How to track Play.com orders?
« Reply #20 on: January 13, 2010, 04:24:57 PM »
with the weather latelty, I'd assume mail is behind generally?

A bit yeah, although depends where you are in the world...
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Offline Samee

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Re: How to track Play.com orders?
« Reply #21 on: January 13, 2010, 05:43:10 PM »
14 of my 17 DVDs arrived today.
@Samee
In Leicester?
if city win the CL or the prem league in the next 3 years, I'll eat my own poo.

Offline red_Mark1980

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Re: How to track Play.com orders?
« Reply #22 on: January 13, 2010, 11:27:53 PM »
Dont think this is just play though - I had a letter from the student loans company that arrived today that was dated 21st December.

I ordered some DVD's from Play on the 30th December and they came the other day - the postie decided to not leave them with my neighbour (as he/she usually does) but to take them back to the depot.... thats only open 7am till 6pm... and I work in Manchester.....