I know we disagree on a lot of your concerns, but this is one point I completely agree with. FSG's power structure is all in Boston and the communication disasters it has caused needs to be fixed. I'm not sure Edwards is the right man for that job.
I highly doubt Edwards has been employed to provide a link between Liverpool and Boston.
At the end of the day there are many many many successful multi-national companies who have a power base in one location yet remain close to a local market their business is located. It's about remaining informed from the people on the ground in that location, and Ayre would have been the main person providing that information (followed by other key members of staff, both to Ayre and direct to FSG).
Now if there have been issues between the link, and I think this has been discussed by FSG and is why Gordon took on a more active role which saw him over here more, then it needs looking if it was an issue of Ayre and others not providing the right info, or if FSG were not taking on board that information. I've no idea which is the case.
Hopefully with the change in power at the top, which will see a locally born yet well connected US business guy taking over the CEO role, a guy who is also experienced in running businesses across many many different local markets, the communication will continue to improve. In this day and age it really should not be an issue.