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Offline S.Red please

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'No connections available' Laptop Problem
« on: December 28, 2012, 09:43:56 pm »
2 days ago my wifi Internet connection disappeared along with all the other wifi networks around me that were available. All that it says now is 'no connections available' with a little red cross next to it. I tried a wired Internet connection but nothing, still the same message in the bottom right corner when I tried to connect to a network, there just aren't any there at all. I have a Sony Vaio, the networks switch is on and there is another laptop and 2/3 other phones connected to the wireless we have and all working fine so it must be my laptop. Anyone have any ideas?
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Offline ben138

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Re: 'No connections available' Laptop Problem
« Reply #1 on: December 28, 2012, 11:08:46 pm »
Uninstall and reinstall your network card:

My Computer>Device Manager
Select and unistall the network card, then restart the machine
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #2 on: December 29, 2012, 01:23:02 am »
Quote from: ben138 on December 28, 2012, 11:08:46 pm
Uninstall and reinstall your network card:

My Computer>Device Manager
Select and unistall the network card, then restart the machine
Tried this, when I restart the laptop it still says no connections available. O should probably mention I rang Sony Vaio tech support who also got me to do this but after this they wanted me to back up all my files and restore the laptop to its original settings. Surely there are a few more things I can try before that ?
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #3 on: December 29, 2012, 01:42:37 am »
try winsock repair first mate..... let me add.. i repair laptops & desktop PC's... what u got ?... win 7-vista-xp ?

http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
« Last Edit: December 29, 2012, 01:46:27 am by hixxstar »
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Offline rusty-la

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Re: 'No connections available' Laptop Problem
« Reply #4 on: December 29, 2012, 01:45:38 am »
Doesn't 'no connections available' tell you something about how much your mates want to see you?
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Re: 'No connections available' Laptop Problem
« Reply #5 on: December 29, 2012, 02:04:38 am »
Quote from: hixxstar on December 29, 2012, 01:42:37 am
try winsock repair first mate..... let me add.. i repair laptops & desktop PC's... what u got ?... win 7-vista-xp ?

http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
I have Windows 7. I take it ill have to download this from a different laptop then transfer it into mine. Ill give it a shot now actually as I can't really sleep.
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #6 on: December 29, 2012, 02:15:54 am »
are you on the laptop without 'wi-fi' ?...
anyway download it & run it (it's safe) it will reset your wi fi connection to original.. i'll keep online with you till we sort it..
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Offline Riquende

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Re: 'No connections available' Laptop Problem
« Reply #7 on: December 29, 2012, 02:24:50 am »
Wireless zero config? Admittedly I've only ever seen XP devices have problems with it, but it's possible that it could happen to a 7 device.
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #8 on: December 29, 2012, 02:28:15 am »
it's possible if he's removed a 'program' recently.... or used a crap cleaner... etc... it's a process of elimination...
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #9 on: December 29, 2012, 02:30:12 am »
Quote from: hixxstar on December 29, 2012, 02:15:54 am
are you on the laptop without 'wi-fi' ?...
anyway download it & run it (it's safe) it will reset your wi fi connection to original.. i'll keep online with you till we sort it..
put it onto my laptop now the one without any Internet connections and clicked fix. It just immediately pops up with a box saying 'registry import information not found' ...
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #10 on: December 29, 2012, 02:32:57 am »
do you know how to use command line ?
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Re: 'No connections available' Laptop Problem
« Reply #11 on: December 29, 2012, 02:38:54 am »
Quote from: hixxstar on December 29, 2012, 02:32:57 am
do you know how to use command line ?

Just going to add that WinsockFix actually brings up a pop up box saying repair complete, please reboot now but when i click ok another one pops up straight after saying run time error '53'. Tried rebooting of course and still the same unfortunately.

I've used command line before when following step by step instructions from online. If you told me to go do something on it now I would have to google how its done rather than just do it myself.
« Last Edit: December 29, 2012, 02:41:16 am by Serbian Red »
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #12 on: December 29, 2012, 02:40:24 am »
right.. bottom left 'Start'... click-all programs-accessories-command prompt.
then enter this... just the words- not 1.... or 2...

1-..... netsh winsock reset catalog       Press [enter].. forgot to mention...
2-..... netsh int ip reset reset.log hit    press [enter]

restart laptop...
« Last Edit: December 29, 2012, 02:45:14 am by hixxstar »
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #13 on: December 29, 2012, 02:48:36 am »
Quote from: hixxstar on December 29, 2012, 02:40:24 am
right.. bottom left 'Start'... click-all programs-accessories-command prompt.
then enter this... just the words- not 1.... or 2...

1-..... netsh winsock reset catalog
2-..... netsh int ip reset reset.log hit

restart laptop...

Done all this. Should I try Winsock again? 'No Connections Available' has not changed.

Appreciate you helping me out by the way. Especially this late, don't let me stop you from going sleep though  ;D
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #14 on: December 29, 2012, 02:51:07 am »
hey it's my birthday.. he he ... i'm pissed-sober... lets crack this.. it's what i do  ;D
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #15 on: December 29, 2012, 02:52:58 am »
go here..

http://windows7themes.net/winsock-fix-for-windows-7.html

a little way down you'll see .. Fix Winsock via Batch ... just below a blue download file.
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #16 on: December 29, 2012, 02:55:36 am »
is Wi-Fi' turned on. !... silly question i know but check...
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #17 on: December 29, 2012, 03:03:36 am »
Quote from: hixxstar on December 29, 2012, 02:55:36 am
is Wi-Fi' turned on. !... silly question i know but check...

It is turned on yes.

Tried the 'Fix Winsock via Batch' thing now, rebooted my pc as it said, what now?
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #18 on: December 29, 2012, 03:06:54 am »
what do you mean ?... are you into windows 7... just reboot again ..
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Offline Riquende

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Re: 'No connections available' Laptop Problem
« Reply #19 on: December 29, 2012, 03:10:59 am »
Quote from: hixxstar on December 29, 2012, 02:55:36 am
is Wi-Fi' turned on. !... silly question i know but check...

It's not a silly question! I'm the only tech supporting a school of 600 devices and the amount of time teachers insist they've checked all the basics only for me to get to their room and turn the wireless on on their laptop...

Sometimes you can overthink the problem and it turns out to be something ridiculous (last week I was trying to install LAN drivers and going entirely on the systray icon for success, 5 minutes later realised I didn't have an ethernet cable plugged in - I blame the fact it was the last day of term entirely!)

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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #20 on: December 29, 2012, 03:12:39 am »
i would try the command line version... (it will reset all to original)... you cant break it doing this....

start (bottom left) all programs-accessories-command prompt
netsh winsock reset catalog - press enter
netsh int ip reset reset.log hit - press enter

reboot laptop....

without having the laptop in my hands .... it's really hard to diagnose ...
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #21 on: December 29, 2012, 03:15:41 am »
I've downloaded that batch that automatically does the commands for you. Rebooted the computer and tried Winsock again. Still the same outcome as before. Am I doing something wrong?

And I agree not a silly question at all, I actually accidentally switched wireless off the other day and thought what the hell is going on. I realised quite quickly though and got it back on, which is how i know it isnt the problem here.
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #22 on: December 29, 2012, 03:18:34 am »
If theres any more advice you think might work feel free to add it and I will try in the morning. Getting sleepy and feel bad enough as it is keeping you up trying to sort this out for me! I'll try your last post there one more time before I leave it for tonight. Cheers for the help so far :)
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #23 on: December 29, 2012, 03:19:54 am »
honestly.... kill it....  ;D
unplug it, battery as well & leave... restart when head is clear.... the fix i used is a basic reset.....
i'd need laptop in my hand to diagnose properly mate... we tried.  ::)
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Offline lachesis

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Re: 'No connections available' Laptop Problem
« Reply #24 on: December 29, 2012, 09:10:34 am »
Go to command prompt and type in ipconfig /all

Does it display all your adapters with either 0.0.0.0 or 169.254 addresses?
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #25 on: December 29, 2012, 03:18:29 pm »
Quote from: lachesis on December 29, 2012, 09:10:34 am
Go to command prompt and type in ipconfig /all

Does it display all your adapters with either 0.0.0.0 or 169.254 addresses?
I have done that but no adapters come up just host name, primary DNA suffix, node type which is hybrid, ip routing enabled which says no and wins proxy enabled which says no also.
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Offline lachesis

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Re: 'No connections available' Laptop Problem
« Reply #26 on: December 29, 2012, 04:14:55 pm »
Is it possible someone else has taken an IP that is static on your device?

Also, type services.msc in run and check the service for DHCP.
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #27 on: December 29, 2012, 05:06:52 pm »
Quote from: lachesis on December 29, 2012, 04:14:55 pm
Is it possible someone else has taken an IP that is static on your device?

Also, type services.msc in run and check the service for DHCP.
DHCP is started, automatic and a local service. I'm really not sure about the IP thing. The only networks I use is my home virgin one and my uni one which is a wired connection in my room.
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #28 on: December 29, 2012, 05:14:10 pm »
Is it possible that there is something actually wrong inside the laptop? The LAN port or something? I'm going to take it to a repair shop tomorrow and see if they can see what's up with it.
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Offline Upinsmoke

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'No connections available' Laptop Problem
« Reply #29 on: December 29, 2012, 05:16:21 pm »
I know its an obvious one but have you tried restoring your system to an earlier point?

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Re: 'No connections available' Laptop Problem
« Reply #30 on: December 29, 2012, 05:27:32 pm »
Quote from: Upinsmoke on December 29, 2012, 05:16:21 pm
I know its an obvious one but have you tried restoring your system to an earlier point?
i actually haven't as I have had bad experiences with system restore in the past on previous laptops. Might give it a try though. There is no 'wireless zero configuration' in my services aswell don't know much about that but I've been trying to reset the services to default settings and just spotted that.
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Re: 'No connections available' Laptop Problem
« Reply #31 on: December 29, 2012, 05:36:23 pm »
ipconfig /all settings are as follows...

Primary Dns Suffix............ :
Node Type....................... : Hybrid
IP Routing Enabled............: No
WINS Proxy Enabled..........: No

It also has host name which just says my name.
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Offline lachesis

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Re: 'No connections available' Laptop Problem
« Reply #32 on: December 29, 2012, 05:53:54 pm »
If you go into control panel then network and sharing center what does the little picture show? Does it show public network, private network or unidentified network?
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Offline S.Red please

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Re: 'No connections available' Laptop Problem
« Reply #33 on: December 29, 2012, 07:42:28 pm »
Quote from: lachesis on December 29, 2012, 05:53:54 pm
If you go into control panel then network and sharing center what does the little picture show? Does it show public network, private network or unidentified network?

It shows this but without the 'wireless networks are available' bit under it. Under mine it says you are currently not connected to any networks. This is obviously not my screen but thats what the picture looks like.

https://images.freeola.co.uk/knowledge-base/network-and-sharing.jpg

If I go into change adapter settings literally nothing shows up. Just a blank page.
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Offline Riquende

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Re: 'No connections available' Laptop Problem
« Reply #34 on: December 29, 2012, 10:10:30 pm »
What network adaptors are showing up in Device Manager, and do they have any question marks, warning triangles or red crosses over the icon for them?
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Re: 'No connections available' Laptop Problem
« Reply #35 on: December 31, 2012, 04:35:41 pm »
Fixed!!! Took it to a repair shop where they sorted it in 2/3 hours for £10. Said it was a driver issue and when I asked what was wrong with it he said you haven't got one. Apparently something I maybe updated or just a software malfunction removed the main driver I need for the internet. Took him a while to sort it he said because its a Sony laptop. Just glad I've finally got it back. Thanks everyone who tried to help ;D
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Offline hixxstar

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Re: 'No connections available' Laptop Problem
« Reply #36 on: December 31, 2012, 05:10:00 pm »
happy days...... i can sleep now  ;D     .. Happy New Beer mate...  ::)
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